Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[resellstubwire]

Map is incorrect for the Shane Smith & The Saints Event, Randy Rogers Band & Bret Michaels at Potosi Live in Abilene, TX.  The correct chart can be found here: https://stubwire-public.storage.googleapis.com/seating_charts/5407_3183_large.png 

[Chelle22]

Hi Team, 

Seeking your assistance to update the Section name of Dress Circle Left and Right and Orchestra Left and Right for below event:
Event Name: Merrily We Roll Along
Venue: Hudson Theatre, New York, NY
Event Date & Time: Nov 11, 2023, 2:00 PM
Stubhub Link: https://www.stubhub.com/merrily-we-roll-along-new-york-new-york-tickets-11-11-2023/event/151604227/?
Primary Link: https://www.thehudsonbroadway.com/events/merrily-we-roll-along/tickets/19662889-E176-4781-9937-D8123...

[Chelle22]

Hi Team, 

Seeking your assistance to update and fix the positioning of the Section name of Dress Circle Left and Right and Orchestra Left and Right for below event:
Event Name: Merrily We Roll Along
Venue: Hudson Theatre, New York, NY
Event Date & Time: Nov 11, 2023, 8:00 PM
Stubhub Link: https://www.stubhub.com/merrily-we-roll-along-new-york-new-york-tickets-11-11-2023/event/151604283/
Primary Link: https://www.thehudsonbroadway.com/events/merrily-we-roll-along/tickets/C5F460F3-B109-460B-AB2C-D7178...

[Chelle22]

Hi Team, 

Seeking your assistance to update and fix the positioning of the Section name of Dress Circle Left and Right and Orchestra Left and Right for below event:
Event Name: Merrily We Roll Along
Venue: Hudson Theatre, New York, NY
Event Date & Time:  Nov 10, 2023, 7:00 PM
Stubhub Link: https://www.stubhub.com/merrily-we-roll-along-new-york-new-york-tickets-11-10-2023/event/151604148/
Primary Link: https://www.thehudsonbroadway.com/events/merrily-we-roll-along/tickets/6AC2091E-33A3-4EBD-B7FA-C013D...

[popeyerg]

Hi. I just noticed that the stadium for the Aviators in Las Vegas is incorrectly marked for the Home and Visitors team boxes.

https://www.stubhub.com/las-vegas-aviators-tickets/performer/2123/

If you go to any event here the boxes are marked Home on the left and Visitors on the right.

but if you go to the official website and look at tickets for the stadium, the Home and Visitors are swapped.

https://www.ticketmaster.com/event/17005D9CCFB07CE1?tfl= for example.

I called the stadium and Home team is on the first base side. It is incorrectly placed here on Stubhub.

[JONA]

Hi Team,

Please update StubHub label Section name for Dress Circle Left and  Dress Circle , Orchestra Left and Orchestra Right. Based on the primary market map all seat  odd numbers should be on LEFT and all seat even numbers  should be on RIGHT.

Here are the events:

Merrily We Roll Along 11/10/2023 7:00 PM Show

Merrily We Roll Along 11/11/2023 2:00 PM Show

Merrily We Roll Along 11/11/2023 8:00 PM Show

Please check links below for reference:

https://www.thehudsonbroadway.com/events/merrily-we-roll-along/tickets/6AC2091E-33A3-4EBD-B7FA-C013D...

https://www.thehudsonbroadway.com/events/merrily-we-roll-along/tickets/19662889-E176-4781-9937-D8123...

Thanks,

Jona

[acmp]

Hi Team! Requesting to update the SH Map

Stubhub Link:https://www.stubhub.com/mj-the-musical-costa-mesa-tickets-3-24-2024/event/151602227/?

Primary Website Link: https://seats.scfta.org/single?id=27290https://www.ticketmaster.com/kid-rock-with-special-guest-fore...

[Mauflores]

Hi Team,

Asking for your assistance in add the map for this event:

Event:MJ - The Musical
Venue: Segerstrom Center for the Arts - Segerstrom Hall
Date: Sat, Mar 30, 2024, 7:30 PM

Stubhub Link: https://www.stubhub.com/mj-the-musical-costa-mesa-tickets-3-30-2024/event/151602602/?clickref=1100lx...

Primary Link:  https://seats.scfta.org/single?id=27297

[katzbautista08]

Event Name: Jonas Brothers Parking
Event Date: 11/20/23
Issue to Resolve: Please update actual map and be clickable
Primary Map Link: https://www.ticketmaster.com/highland-parking-garage-jonas-brothers-milwaukee-wisconsin-11-20-2023/e...
Screenshot of SH error: 

Thanks!

[JONA]

Hi team,

Please update StubHub map and add Section HIGHLAND PARKING GARAGE for Jonas Brothers Parking 11/20/2023 with link below for reference:

https://www.ticketmaster.com/highland-parking-garage-jonas-brothers-milwaukee-wisconsin-11-20-2023/e...

Thanks,

Jona