Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[JONA]

Hi Team,

Kindly add and update Event map on StubHub for the following events with link below for reference:

MJ - The Musical 1PM

MJ - The Musical 7:30pm

https://orangecounty.broadway.com/shows/mj-the-musical/

Thanks,

Jona

[JONA]

Hi Team,

Kindly add and update Event map on StubHub for the following events with link below for reference:

MJ -The Musical 1:00 PM 03/24/2024
MJ -The Musical 7:30pm 03/30/2024

https://orangecounty.broadway.com/shows/mj-the-musical/

Thanks,

Jona

[lotus_gaymarie]

Event: 

Sampha 

The Danforth Music Hall | Toronto, ON

Sun, Nov 05, 2023, 7:00 PM

Kindly change Orchestra sections 1-3 into General Admission section.

Please refer to this link from the primary ticket provider:

https://www.ticketmaster.ca/sampha-lahai-tou-toronto-ontario-11-05-2023/event/10005F25C2F22A4E

Link to the event on StubHub.com:

https://www.stubhub.com/sampha-toronto-tickets-11-5-2023/event/152304963/

Thanks!

[mariefe_madrid]

Hi Team,

Requesting to update the map seat for the event below:

Sampha

The Danforth Music Hall|Toronto, ON

Sun, Nov 05, 2023, 7:00 PM

https://www.stubhub.com/sampha-toronto-tickets-11-5-2023/event/152304963/?quantity=2

https://www.ticketmaster.ca/sampha-lahai-tou-toronto-ontario-11-05-2023/event/10005F25C2F22A4E

Thank you!

[mariefe_madrid]

Hi Team,

Requesting updated map seat for the event below:

National Geographic Live - The Untold Story of Sharks
Taper Auditorium
Tue, May 14, 2024, 7:30 PM

https://www.stubhub.com/national-geographic-live-seattle-tickets-5-14-2024/event/152292147/?quantity...

https://cart.seattlesymphony.org/25585/25588?queueittoken=e_2324seasononsale~q_5154f252-ff9a-4059-92...

Thank you!

[Mauflores]

Hi Team,

Please update the map for this event and add HIGHLAND PARKING GARAGE:

Jonas Brothers Parking
Fiserv Forum Parking
Milwaukee, WI
Mon, Nov 20, 2023, 7:01 PM

Stubhub Link:https://www.stubhub.com/parking-passes-only-jonas-brothers-milwaukee-tickets-11-20-2023/event/152104...

Primary Link: https://www.ticketmaster.com/highland-parking-garage-jonas-brothers-milwaukee-wisconsin-11-20-2023/e...

[Chelle22]

Hi Team, 

Seeking your assistance to add PIT SECTION on event map for below event:
Event Name: Chris Tucker 
Venue: Pantages Theatre, Los Angeles, CA
Event Date & Time: Oct 07, 2023, 8:00 PM
Stubhub Link: https://www.stubhub.com/chris-tucker-los-angeles-tickets-10-7-2023/event/152154080/
Primary Link: https://www.ticketmaster.com/chris-tucker-the-legend-tour-2023-los-angeles-california-10-07-2023/eve...

[Mauflores]

Hi Team,

Asking for your assistance in update the Map for this event:

Event:CoCo Jones
Venue:Theatre of Living Arts
Date: Mon, Oct 23, 2023, 8:00 PM

Stubhub Link: https://www.stubhub.com/coco-jones-philadelphia-tickets-10-23-2023/event/152305443/?clickref=1101lxN...

Primary Link:  https://concerts.livenation.com/coco-jones-what-i-didnt-tell-philadelphia-pennsylvania-10-23-2023/ev... 

[dbseller]

Kelsea Ballerini with Ingrid Andress and Georgia Webster

Nov 02 • Thu • 7:00PM • 2023

https://www.stubhub.com/kelsea-ballerini-knoxville-tickets-11-2-2023/event/152294900/?quantity=2&sec...

Correct: https://www.ticketmaster.com/kelsea-ballerini-the-homecoming-show-one-knoxville-tennessee-11-02-2023...

Floor map in incorrect, missing PIT section.

[Brace]

NEEDTOBREATHE Tickets - StubHub

When listing, it will not allow you to add a row for Reserved Section.