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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Asking for your assistance in to add 

Event: Alejandro Fernandez Parking
Venue: Toyota Center - TX Parking
Date: Fri, Oct 06, 2023, 9:01 PM

Stubhub Link: https://www.stubhub.com/parking-passes-only-alejandro-fernandez-houston-tickets-10-6-2023/event/1514...

Primary Link: https://www.parkwhiz.com/toyota-center-parking/alejandro-fernandez-1318412/ 

Mauflores_0-1696397676178.png

 

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acmp
Rookie

Re: Map Errors on Site

Hi Team! Requesting to make stubhub map interactive 

Stubhub link: https://www.stubhub.com/ralph-barbosa-san-jose-tickets-12-14-2023/event/152108989/?

acmp_0-1696433640187.png


primary link: ticketweb.com/event/ralph-barbosa-san-jose-improv-tickets/13350288?irgwc=1&clickid=XiC0uS1oVxyPUaTwCxX1ZQQlUkFWXX2ZqRgtRQ0&camefrom=CFC_BUYAT_219208&impradid=219208&REFERRAL_ID=tmfeedbuyat219208&wt.mc_id=aff_BUYAT_219208&utm_source=219208-Bandsintown&impradname=Bandsintown&utm_medium=affiliate&ircid=4272

Thank you!

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mrapt102
Rookie

Re: Map Errors on Site

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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Hi Team,

 

Please update the time on the Stubhub from 9:00 PM to 8:00 PM for below event.

Briston Maroney
Fonda Theatre
Los Angeles, CA
Fri, Mar 15, 2024, 8:00 PM

 

Primary Link: https://www.axs.com/events/503179
Stubhub Link: https://www.stubhub.com/briston-maroney-los-angeles-tickets-3-15-2024/event/152321438/

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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event: Ralph Barbosa (21+ Event) 10/24/23

 

Kindly make the event map interactive.

 

Link to the event on StubHub.com:

https://www.stubhub.com/ralph-barbosa-san-jose-tickets-12-14-2023/event/152108989/?


Link to the event from the primary ticket provider:

https://www.ticketweb.com/event/ralph-barbosa-san-jose-improv-tickets/13350288

 

Thanks!

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ljoos
Team Mascot

Re: Map Errors on Site

Team - Please fix the following Mapping Error for US Team Swimming Trials. 

Event Name: US Team Swimming Trials, Indianapolis, IN

Event Date: Tuesday, June 18, 2024, 11am, Preliminaries Session (this specific session is missing on the Stubhub site and needs to be added)

Link to event on Stubhub Site which does not include the Tuesday, June 18 2024 11am session and is INCORRECT: https://www.stubhub.com/us-swimming-team-trials-tickets/performer/15507/

Link to CORRECT map on Ticketmaster site: https://am.ticketmaster.com/indianasportscorp/my-events

Please make this correction as soon as possible, Thank you

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mrapt102
Rookie

Re: Map Errors on Site

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mrapt102
Rookie

Re: Map Errors on Site

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Quiennie
Zamboni Driver

Re: Map Errors on Site

Hi Team,

 

Kindly update and add section Yellow Lot for this event:

 

PARKING PASSES ONLY Lauren Daigle
Oct 26 • Thu • 7:00PM • 2023
T-Mobile Center Parking Lots, Kansas City, Missouri, USA

 

stubhub link: https://www.stubhub.com/parking-passes-only-lauren-daigle-kansas-city-tickets-10-26-2023/event/15160...

 

primary link: https://tix.axs.com/nZA9NwAAAABHlCErAwAAAAB5%2fv%2f%2f%2fwD%2f%2f%2f%2f%2fCVNwcmludEN0cgD%2f%2f%2f%2...

 

Thanks,

 

Quiennie

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Quiennie
Zamboni Driver

Re: Map Errors on Site

Hi Team,

 

Kindly update stubhub map and add section Yellow Lot for this event:

 

PARKING PASSES ONLY Lauren Daigle
Oct 26 • Thu • 7:00PM • 2023
T-Mobile Center Parking Lots, Kansas City, Missouri, USA

 

stubhub link: https://www.stubhub.com/parking-passes-only-lauren-daigle-kansas-city-tickets-10-26-2023/event/15160...

 

primary link: https://tix.axs.com/nZA9NwAAAABHlCErAwAAAAB5%2fv%2f%2f%2fwD%2f%2f%2f%2f%2fCVNwcmludEN0cgD%2f%2f%2f%2...

 

Thanks,

 

Quiennie

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Community Log-In Changes May 1st
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Read about the changes here