StubHub Community

TeamStubHub1 · ‎12-06-2019

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board.

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response.

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

Mauflores · ‎10-03-2023

Hi Team,

Asking for your assistance in to add

Event: Alejandro Fernandez Parking
Venue: Toyota Center - TX Parking
Date: Fri, Oct 06, 2023, 9:01 PM

Stubhub Link: https://www.stubhub.com/parking-passes-only-alejandro-fernandez-houston-tickets-10-6-2023/event/1514...

Primary Link: https://www.parkwhiz.com/toyota-center-parking/alejandro-fernandez-1318412/

acmp · ‎10-04-2023

Hi Team! Requesting to make stubhub map interactive

Stubhub link: https://www.stubhub.com/ralph-barbosa-san-jose-tickets-12-14-2023/event/152108989/?

primary link: ticketweb.com/event/ralph-barbosa-san-jose-improv-tickets/13350288?irgwc=1&clickid=XiC0uS1oVxyPUaTwCxX1ZQQlUkFWXX2ZqRgtRQ0&camefrom=CFC_BUYAT_219208&impradid=219208&REFERRAL_ID=tmfeedbuyat219208&wt.mc_id=aff_BUYAT_219208&utm_source=219208-Bandsintown&impradname=Bandsintown&utm_medium=affiliate&ircid=4272

Thank you!

mrapt102 · ‎10-04-2023

EVENT NAME: Jimmy Carr

EVENT DATE: 03/22/24 at 7p

WRONG LINK: https://www.stubhub.com/jimmy-carr-new-orleans-tickets-3-22-2024/event/152385305/?sections=&ticketCl...

CORRECT LINK: https://www.ticketmaster.com/jimmy-carr-terribly-funny-new-orleans-louisiana-03-22-2024/event/1B005F...

The floor is NOT GA.

lotus_gaymarie · ‎10-04-2023

Hi Team,

Please update the time on the Stubhub from 9:00 PM to 8:00 PM for below event.

Briston Maroney
Fonda Theatre
Los Angeles, CA
Fri, Mar 15, 2024, 8:00 PM

Primary Link: https://www.axs.com/events/503179
Stubhub Link: https://www.stubhub.com/briston-maroney-los-angeles-tickets-3-15-2024/event/152321438/

lotus_gaymarie · ‎10-04-2023

Event: Ralph Barbosa (21+ Event) 10/24/23

Kindly make the event map interactive.

Link to the event on StubHub.com:

https://www.stubhub.com/ralph-barbosa-san-jose-tickets-12-14-2023/event/152108989/?

Link to the event from the primary ticket provider:

https://www.ticketweb.com/event/ralph-barbosa-san-jose-improv-tickets/13350288

Thanks!

ljoos · ‎10-04-2023

Team - Please fix the following Mapping Error for US Team Swimming Trials.

Event Name: US Team Swimming Trials, Indianapolis, IN

Event Date: Tuesday, June 18, 2024, 11am, Preliminaries Session (this specific session is missing on the Stubhub site and needs to be added)

Link to event on Stubhub Site which does not include the Tuesday, June 18 2024 11am session and is INCORRECT: https://www.stubhub.com/us-swimming-team-trials-tickets/performer/15507/

Link to CORRECT map on Ticketmaster site: https://am.ticketmaster.com/indianasportscorp/my-events

Please make this correction as soon as possible, Thank you