Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[Shagg]

Tool
February 9, 2024
Phoenix, AZ
Footprint Center
Section A on Stubhub listing map does not include Row 16. Only goes up to 15. Please add rows to map. Thank you.
TM map below:

https://www.ticketmaster.com/tool-phoenix-arizona-02-09-2024/event/19005F46CD353411

[jxswandive]

Event:   Elvis Costello & The Imposters With Charlie Sexton: 7-0-7 Tour

Date:  January 30, 2024

Venue:  Coca-Cola Roxy - Atlanta, GA

Issue:  The map only shows a General Admission Floor when the show has a seated floor.  Actual floor sections are not showing on the map (example: Sec 101,102,103...)

Link to Stubhub event:  

https://www.stubhub.com/elvis-costello-the-imposters-atlanta-tickets-1-30-2024/event/152362908/

Link to correct example:

https://www.stubhub.com/scotty-mccreery-atlanta-tickets-2-2-2024/event/152425915/?quantity=2

Thanks.

[mrapt102]

EVENT NAME: Trey Kennedy

EVENT DATE: 03/27/24 at 7p

STUBHUB LINK: https://www.stubhub.com/trey-kennedy-omaha-tickets-3-27-2024/event/152360924/?quantity=4

PRIMARY LINK: https://www.ticketmaster.com/trey-kennedy-grow-up-omaha-nebraska-03-27-2024/event/20005F36DE551549

Thanks!

[BaM33]

Ministry and Gary Numan

Roseland Theater

Portland, OR, USA

The event date and seat map are incorrect. 

Event: March 1, 2024

Seat Map should include assigned balcony seating

[lotus_gaymarie]

Event: ENHYPEN Parking 10/13/23 

Kindly add AVENIDA SOUTH GARAGE.

Link to the event on StubHub.com:

https://www.stubhub.com/parking-passes-only-enhypen-houston-tickets-10-13-2023/event/152019827/?quan...

Link to the event from the primary ticket provider:

https://www.parkwhiz.com/toyota-center-parking/enhypen-1340408/

Thanks!

[lotus_gaymarie]

Hi Team,

Please update the map on Stubhub for the below event.

Rod Wave Parking
PNC Arena Parking
Raleigh, NC
Tue, Nov 14, 2023, 8:01 PM

Primary Link : https://www.parkwhiz.com/pnc-arena-parking-3/rod-wave-nostalgia-tour-1359185/

Stubhub Link : https://www.stubhub.com/parking-passes-only-rod-wave-raleigh-tickets-11-14-2023/event/152290351/?

[mrapt102]

EVENT NAME: Bert Kresicher

EVENT DATE: 02/03/24 at 7p

STUBHUB LINK: https://www.stubhub.com/bert-kreischer-colorado-springs-tickets-2-3-2024/event/152421755/?quantity=4...

PRIMARY LINK: https://www.axs.com/events/505580/bert-kreischer-tickets?q=bert+kre

Thanks!

[mariefe_madrid]

Hi Team,

Requesting to update map seat for the event below:

https://www.stubhub.com/parking-passes-only-steely-dan-raleigh-tickets-11-9-2023/event/152017525/?qu...

https://www.parkwhiz.com/pnc-arena-parking-3/eagles-the-long-goodbye-1339128/

Thank you!

[lotus_gaymarie]

Hi Team,

Please update the map on Stubhub for the below event.

Lil Uzi Vert Parking
PNC Arena Parking
Raleigh, NC
Fri, Nov 03, 2023, 8:01 PM

Primary Link : https://www.parkwhiz.com/pnc-arena-parking-3/lil-uzi-vert-pink-tape-tour-1339285/
Stubhub Link : https://www.stubhub.com/parking-passes-only-lil-uzi-vert-raleigh-tickets-11-3-2023/event/152022881/

[SamM7]

Hi Team,

Seeking your assistance to rectify Parking Section name Map as Reserved Parking should be added for below event:

Joji Parking
Wells Fargo Center Philadelphia Parking Philadelphia, PA
Tue, Oct 31, 2023, 7:31 PM
Primary Map: https://wellsfargocenter.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo?ticketCode=GS%3AWACH%3AWA2023%...

Thank you!