Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[mariefe_madrid]

Hi Team,

Requesting to update map seat for the event below:

https://www.stubhub.com/parking-passes-only-steely-dan-raleigh-tickets-11-9-2023/event/152017525/?qu...

https://www.parkwhiz.com/pnc-arena-parking-3/eagles-the-long-goodbye-1339128/

Thank you!

[lotus_gaymarie]

Hi Team,

Please update the map on Stubhub for the below event.

Lil Uzi Vert Parking
PNC Arena Parking
Raleigh, NC
Fri, Nov 03, 2023, 8:01 PM

Primary Link : https://www.parkwhiz.com/pnc-arena-parking-3/lil-uzi-vert-pink-tape-tour-1339285/
Stubhub Link : https://www.stubhub.com/parking-passes-only-lil-uzi-vert-raleigh-tickets-11-3-2023/event/152022881/

[SamM7]

Hi Team,

Seeking your assistance to rectify Parking Section name Map as Reserved Parking should be added for below event:

Joji Parking
Wells Fargo Center Philadelphia Parking Philadelphia, PA
Tue, Oct 31, 2023, 7:31 PM
Primary Map: https://wellsfargocenter.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo?ticketCode=GS%3AWACH%3AWA2023%...

Thank you!

[katzbautista08]

Event Name: Alonzo King  @ 730pm
Event Date: 6/7/24
Issue to Resolve: Please update actual map to be clickable
Primary Map Link: https://www.sfsymphony.org/seatme/single?id=21761
Screenshot of SH error: 

Thanks!

[katzbautista08]

Event Name: Mana Parking 
Event Date: 10/21/23
Issue to Resolve: Please update map to be clickble (Section D - Reserved Parking)
Primary Map Link: https://wellsfargocenter.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo?ticketCode=GS%3AWACH%3AWA2023%...
Screenshot of SH error: 

Thanks!

[ilconto]

Section missing from event

I am trying to sell tickets for several events at Madison Square Garden.  They are all St. John's Mens basketball games.  As an example look at:

https://www.stubhub.com/st-johns-red-storm-basketball-new-york-tickets-11-13-2023/event/152245893/

My seats are Courtside.  They are section 12.  This is also known as VIP12.

When I select Zone - Courtside the only sections that are available are: 1, 2, 3, 8, 9 and 10.  Please add section 12 or VIP12.

Thank you for the help.

[ldrtix]

EVENT: GOV'T MULE 2/15

SH LINK: https://www.stubhub.com/govt-mule-los-angeles-tickets-2-15-2024/event/152419035/?sections=&ticketCla...

ISSUE: There's a pit section in front of the stage.

PRIMARY - https://concerts.livenation.com/govt-mule-los-angeles-california-02-15-2024/event/09005F472F2C6B6A?_...

[mariefe_madrid]

Hi Team,

Requesting to update map seat for the event below:

The Land of Giants - Film

The Neptune Theatre|Seattle, WA

Mon, Oct 16, 2023, 7:30 PM

https://www.stubhub.com/the-land-of-the-giants-seattle-tickets-10-16-2023/event/152120655/?quantity=...

https://www.ticketmaster.com/event/0F005EFBCCDE53FB

Thank you!

[Mauflores]

Hi Team,

Asking for your assistance in adding  section AVENIDA SOUTH GARAGE for this parking event:

Event: SZA Parking
Venue: Toyota Center - TX Parking
Date: Sat, Oct 14, 2023, 8:01 PM

Stubhub Link: https://www.stubhub.com/parking-passes-only-sza-houston-tickets-10-14-2023/event/151669400/?quantity...

Primary Link:  https://www.parkwhiz.com/toyota-center-parking/sza-1315444/

[lotus_gaymarie]

Event:

Chivas de Guadalajara Parking 

Rose Bowl Stadium Parking|Pasadena, CA

Sun, Oct 15, 2023, 5:30 PM

Kindly add the parking map on this event.

Link to the event from the primary ticket provider:

https://rosebowlgame.com/sports/2021/10/4/parking-map

Thanks!