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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

katzbautista08
Zamboni Driver

Re: Map Errors on Site

Event Name: Rod Wave Parking 
Event Date: 10/27/23
Issue to Resolve: Please update and add Section name Trinity Health Garage on Stubhub map
Primary Map Link: https://www.parkwhiz.com/little-caesars-arena-parking/rod-wave-nostalgia-tour-1359052/
Screenshot of SH error: 

katzbautista08_0-1698371354723.png

Thanks!

Reply
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katzbautista08
Zamboni Driver

Re: Map Errors on Site

Event Name: Galantis 
Event Date: 11/11/2023
Issue to Resolve: Please update time to 0930PM
Primary Map Link: https://www.ticketmaster.com/event/01005F16E2AE67C3
Screenshot of SH error: 

katzbautista08_0-1698373633165.png

Thanks!

Reply
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lotustixmalou
Zamboni Driver

Re: Map Errors on Site

Hi team,

Please, change Floor section to General Admissionon map of below event. See attached map image for reference,
Jacquees
Aztec Theatre, San Antonio, TX
November 14, 2023, 8:00 PM

 

Stubhub link: https://www.stubhub.com/jacquees-san-antonio-tickets-11-14-2023/event/152196506/

 

Primary ticket provider link: https://concerts.livenation.com/jacquees-sincerely-for-you-tour-san-antonio-texas-11-14-2023/event/3...

lotustixmalou_0-1698415689593.pnglotustixmalou_1-1698415713764.png

 

Reply
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lotustixmalou
Zamboni Driver

Re: Map Errors on Site

Hi team,

Please, change map of below event. See attached map image for reference,
Ali Siddiq
Masonic Temple, Detroit, MI
January 27, 2024, 7:00 PM

 

Stubhub link: https://www.stubhub.com/ali-siddiq-detroit-tickets-1-27-2024/event/152391690/

 

Primary ticket provider link: https://www.axs.com/events/504802/ali-siddiq-tickets

lotustixmalou_0-1698416519913.png

 

Reply
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lotustixmalou
Zamboni Driver

Re: Map Errors on Site

Hi team,

Please, change Floor right, Floor left, Mezzanine and Balcony to General Admission on map of below event. See attached map image for reference,
Pop Evil
Bogarts, Cincinnati, OH
November 19, 2023, 5:30 PM

 

Stubhub link: https://www.stubhub.com/pop-evil-cincinnati-tickets-11-19-2023/event/152264273/

 

Primary ticket provider link: https://concerts.livenation.com/pop-evil-flesh-bone-tour-cincinnati-ohio-11-19-2023/event/16005F1EB3...

lotustixmalou_0-1698417096502.png

 

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mariefe_madrid
Stagehand

Re: Map Errors on Site

Hi Team,

 

Requesting to update map seat for the event below:

Cirque Dreams Holidaze

BOK Center|Tulsa, OK

Wed, Nov 29, 2023, 7:30 PM

 

https://www.stubhub.com/cirque-dreams-tulsa-tickets-11-29-2023/event/151904522/?sections=278494&tick...

https://www.ticketmaster.com/cirque-dreams-holidaze-tulsa-oklahoma-11-29-2023/event/20005EC9DEBEBF90

Thank you!

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lotustixmalou
Zamboni Driver

Re: Map Errors on Site

Hi team,

 

Please, correct map of below event:
Every Kelly Clarkson Song Ever Fest
The Eastern, Atlanta, GA
January 13, 2024, 12:00 PM

 

STUBHUB LINK: https://www.stubhub.com/every-kelly-clarkson-song-ever-fest-atlanta-tickets-1-13-2024/event/15240759...

 

Primary ticket provider link: https://www.axs.com/events/496075/every-kelly-clarkson-song-ever-fest-tickets

lotustixmalou_0-1698525100888.png

 

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acmp
Rookie

Re: Map Errors on Site

Hi Team!

Requesting for a seat map on this event: Blue October 11/4/23 Revel Entertainment CenterAlbuquerque, NMSat, Nov 04, 2023, 8:00 PM

primary link: https://www.prekindle.com/feed/info/96216-blue-october-albuquerque/gaxn7-gyc5nxcntz-uviisqkqo21t4gsx...

stubhub link: https://www.stubhub.com/blue-october-albuquerque-tickets-11-4-2023/event/152082284/?

Thanks!

Reply
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lotustixmalou
Zamboni Driver

Re: Map Errors on Site

Hi team,

 

Please, fix map of below event:
Andrew Walesch
Jamf Theatre, Eau Claire, WI
March 14, 2024, 7:30 PM

 

Vividseats link: https://www.vividseats.com/andrew-walesch-tickets-eau-claire-rcu-theatre---pablo-center-at-the-confl...

 

Primary link: https://www.axs.com/events/492886/andrew-walesch-and-his-orchestra-tickets

lotustixmalou_0-1698594670049.png

 

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lotustixmalou
Zamboni Driver

Re: Map Errors on Site

Change sections 101 to 304 to sections 1 to 4 and GA Seated. See attached map image below:


Darcy and Jer
The Novo, Los Angeles, CA
Januar 10, 2024, 8:00 PM

 

Stubhub link: https://www.stubhub.com/darcy-jer-los-angeles-tickets-1-10-2024/event/151902239/

 

Primary ticket provider link: https://www.axs.com/events/489652/darcy-jer-tickets

map.png

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