cancel
Showing results for 
Search instead for 
Did you mean: 
If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

TeamStubHub
Moderator

Re: How do I get General Admission added to an event

So sorry for the trouble there. If you're seeing those listings on the site, it's likely that the seller that listed them manually entered GA as the section while listing rather than using a dropdown ( likely through an API ). We'll have our events team pull up that event and add that as a section in the dropdown as soon as possible. 

Reply
Loading...
katzbautista08
Zamboni Driver

Re: Map Errors on Site

Event Name: Atis Aslam 
Event Date: 11/5/23
Issue to Resolve: Please update map and add 3 sections BL, ML and Floor Left/Right
Primary Map Link: https://www.axs.com/events/492470/atif-aslam-tickets
Screenshot of SH error: 

katzbautista08_0-1698788728739.png

Thanks!

Reply
Loading...
Shagg
Zamboni Driver

Re: Map Errors on Site

Please add map and allow for row selection in posting tickets for floor sections for the following event:

Blake Shelton
March 23, 2024
Glendale, AZ
Desert Diamond Arena

Map:

https://www.ticketmaster.com/blake-shelton-back-to-the-honky-glendale-arizona-03-23-2024/event/19005...

Reply
Loading...
Shagg
Zamboni Driver

Re: Map Errors on Site

Please add row selections to all floor sections for following event:

Blake Shelton
March 23, 2024
Glendale, AZ
Desert Diamond Arena
Reply
Loading...
RmOropesa
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Seeking your assistance to add event map for the below event:

Event Name: Disney On Ice Parking
Venue: Prudential Center Parking|Newark, NJ 
Event Date & Time:  Wed, Nov 01, 2023, 7:01 PM

 

Stubhub Link: https://www.stubhub.com/parking-passes-only-disney-on-ice-newark-newark-tickets-11-1-2023/event/1517... 

Primary Link: https://www.prucenter.com/events/disney-on-ice

Reply
Loading...
lotus_gaymarie
Stagehand

Re: Map Errors on Site

Hi Team,

Please add section Avenida South Garage for the below event.


Luis Miguel Parking
Toyota Center - TX Parking|Houston, TX
Thu, Nov 02, 2023, 8:01 PM

 

Primary Link : https://www.parkwhiz.com/toyota-center-parking/luis-miguel-1322242/
Stubhub link : https://www.stubhub.com/parking-passes-only-luis-miguel-houston-tickets-11-2-2023/event/151754039/?q...

Reply
Loading...

Re: Map Errors on Site

Hi Team,

 

Requesting to update map seat for the event below:

Cirque Dreams Holidaze

BOK Center|Tulsa, OK

Wed, Nov 29, 2023, 7:30 PM

 

https://www.stubhub.com/cirque-dreams-tulsa-tickets-11-29-2023/event/151904522/?clickref=1100lxV4TBi...

Thank you!

Reply
Loading...

Re: Map Errors on Site

Hi Team,

 

Requesting to update map seat for the event below:

Blue October

Revel Entertainment Center|Albuquerque, NM

Sat, Nov 04, 2023, 8:00 PM

 

https://www.stubhub.com/blue-october-albuquerque-tickets-11-4-2023/event/152082284/?sections=1773889...

Thank you!

Reply
Loading...

Re: Map Errors on Site

Hi Team,

 

Requesting interactive map for the event below:

Monster Jam Parking

Spokane Arena Parking|Spokane, WA

Sun, Nov 05, 2023, 1:01 PM

 

https://www.stubhub.com/parking-passes-only-monster-jam-spokane-tickets-11-5-2023/event/151903406/

Thank you!

Reply
Loading...
mrapt102
Rookie

Re: Map Errors on Site

Hello,

 

Can you please add your map for the following show:

 

EVENT NAME: Anthony Jeselnik

EVENT DATE: 01/11/24 at 7p

 

STUBHUB LINK: https://www.stubhub.com/anthony-jeselnik-boise-tickets-1-11-2024/event/152525974/?quantity=2

 

PRIMARY LINK: https://www.ticketmaster.com/anthony-jeselnik-bones-and-all-boise-idaho-01-11-2024/event/1E005F5AA21...

 

Thanks!

Reply
Loading...
Community Log-In Changes May 1st
We are changing the way you register and sign-in to the StubHub Community. After the switch, you will enter the email address you use to access the community in order to reset your password. You will enter your community username and new password and done!

Read about the changes here