Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[RmOropesa]

Hi Team,

Seeking your assistance to add event map for the below event:

Event Name: Disney On Ice Parking
Venue: Prudential Center Parking|Newark, NJ 
Event Date & Time:  Wed, Nov 01, 2023, 7:01 PM

Stubhub Link: https://www.stubhub.com/parking-passes-only-disney-on-ice-newark-newark-tickets-11-1-2023/event/1517... 

Primary Link: https://www.prucenter.com/events/disney-on-ice

[lotus_gaymarie]

Hi Team,

Please add section Avenida South Garage for the below event.

Luis Miguel Parking
Toyota Center - TX Parking|Houston, TX
Thu, Nov 02, 2023, 8:01 PM

Primary Link : https://www.parkwhiz.com/toyota-center-parking/luis-miguel-1322242/
Stubhub link : https://www.stubhub.com/parking-passes-only-luis-miguel-houston-tickets-11-2-2023/event/151754039/?q...

[mariefe_madrid]

Hi Team,

Requesting to update map seat for the event below:

Cirque Dreams Holidaze

BOK Center|Tulsa, OK

Wed, Nov 29, 2023, 7:30 PM

https://www.stubhub.com/cirque-dreams-tulsa-tickets-11-29-2023/event/151904522/?clickref=1100lxV4TBi...

Thank you!

[mariefe_madrid]

Hi Team,

Requesting to update map seat for the event below:

Blue October

Revel Entertainment Center|Albuquerque, NM

Sat, Nov 04, 2023, 8:00 PM

https://www.stubhub.com/blue-october-albuquerque-tickets-11-4-2023/event/152082284/?sections=1773889...

Thank you!

[mariefe_madrid]

Hi Team,

Requesting interactive map for the event below:

Monster Jam Parking

Spokane Arena Parking|Spokane, WA

Sun, Nov 05, 2023, 1:01 PM

https://www.stubhub.com/parking-passes-only-monster-jam-spokane-tickets-11-5-2023/event/151903406/

Thank you!

[mrapt102]

Hello,

Can you please add your map for the following show:

EVENT NAME: Anthony Jeselnik

EVENT DATE: 01/11/24 at 7p

STUBHUB LINK: https://www.stubhub.com/anthony-jeselnik-boise-tickets-1-11-2024/event/152525974/?quantity=2

PRIMARY LINK: https://www.ticketmaster.com/anthony-jeselnik-bones-and-all-boise-idaho-01-11-2024/event/1E005F5AA21...

Thanks!

[Indiana_Jones]

For the Eagles in Phoenix on Fri Jan 19 at Footprint Center, please add a Reserved Floor. Thank you.

Stubhub Map: https://www.stubhub.com/eagles-phoenix-tickets-1-19-2024/event/152500759/?quantity=2&sections=&ticke...

Ticketmaster: https://www.ticketmaster.com/eagles-the-long-goodbye-phoenix-arizona-01-19-2024/event/19005F5891AB16...

[iceteadrank]

For the 2/19/24 WWE event in the Honda Center, section 201 is not showing all the rows correctly. I'm trying to sell tickets that are double lettered (AA, BB, CC, etc.) and the option is not there when I'm trying to list it.

[TeamStubHub]

Thank you so much for bringing this to our attention! We'll get the details sent over to our mapping team immediately. 

[BassCat]

Lobero Theater, February 29, 2024, Sarah Jarosz. The listing options are sections 1, 2, 3 and general, but this time venue (600 seats) has only left, center and right.
Please fix. Thank you.