StubHub Community

TeamStubHub · ‎12-06-2019

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board.

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response.

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

mrapt102 · ‎11-01-2023

Hello,

Can you please add your map for the following show:

EVENT NAME: Anthony Jeselnik

EVENT DATE: 01/11/24 at 7p

STUBHUB LINK: https://www.stubhub.com/anthony-jeselnik-boise-tickets-1-11-2024/event/152525974/?quantity=2

PRIMARY LINK: https://www.ticketmaster.com/anthony-jeselnik-bones-and-all-boise-idaho-01-11-2024/event/1E005F5AA21...

Thanks!

Indiana_Jones · ‎11-01-2023

For the Eagles in Phoenix on Fri Jan 19 at Footprint Center, please add a Reserved Floor. Thank you.

Stubhub Map: https://www.stubhub.com/eagles-phoenix-tickets-1-19-2024/event/152500759/?quantity=2&sections=&ticke...

Ticketmaster: https://www.ticketmaster.com/eagles-the-long-goodbye-phoenix-arizona-01-19-2024/event/19005F5891AB16...

iceteadrank · ‎11-01-2023

For the 2/19/24 WWE event in the Honda Center, section 201 is not showing all the rows correctly. I'm trying to sell tickets that are double lettered (AA, BB, CC, etc.) and the option is not there when I'm trying to list it.

TeamStubHub · ‎11-01-2023

Thank you so much for bringing this to our attention! We'll get the details sent over to our mapping team immediately.

BassCat · ‎11-01-2023

Lobero Theater, February 29, 2024, Sarah Jarosz. The listing options are sections 1, 2, 3 and general, but this time venue (600 seats) has only left, center and right.
Please fix. Thank you.

BassCat · ‎11-01-2023

The Lobero Theater in Santa Barbara, CA has left, center and right sections. Some events are GA, no reserved seats.
For Opera Santa Barbara on November 10, your map is correct, but listings are all designated sections 1, 2 or 3, which means the pick list is wrong. Confusing.
For Sarah Jarosz, 2/29/2024, again the StubHub map is correct, but the pick list for creating listings offers sections 1, 2, 3 and general.
There are listings shown in non-existent section B as well as a non-existent GA Floor and sections 1 and 3. I don't know how to list my center section tickets.
I have screenshots but don't see a way to upload them.
https://www.lobero.org/whats-on/seating-chart/ doesn't show their section designations. They only show up when you put a seat in your cart.
Look forward to a fix. Thanks.