- Event Name
- Event Date
- Link to the event on our site
- A link to a correct map (if you have one)
We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board.
We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response.
Rest assured, if it's being posted here, it is being reported right away.
Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.
What can I submit?
What should I NOT submit?
Will I get a follow up?
No, all requests are reported automatically.
How are my Requests prioritized?
Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.
For the Eagles in Phoenix on Fri Jan 19 at Footprint Center, please add a Reserved Floor. Thank you.
For the 2/19/24 WWE event in the Honda Center, section 201 is not showing all the rows correctly. I'm trying to sell tickets that are double lettered (AA, BB, CC, etc.) and the option is not there when I'm trying to list it.
Asking for your assistance in updating the map and replace GREEN LOT to MORGAN LOT for this parking event:
Event: Suicide Boys Parking
Venue: Amalie Arena Parking
Date: Sun, Nov 05, 2023, 6:31 PM
Seeking your assistance in updating the event map for the below event. Floor sections are not clickable.
Event Name: Romeo Santos
Venue: CFG Bank Arena|Baltimore, MD
Event Date & Time: Thu, Nov 02, 2023, 7:00 PM
Can you please have your map updated for the following event:
EVENT NAME: Kane Brown
EVENT DATE: 04/13/24 at 530p
The top result for a search of "Hell's Kitchen" has very few available tickets:
Most of the tickets are on this page/result:
Can these be merged into same result?
Requesting to update map seat for the event below:
Orlando Magic Parking
Amway Center Parking|Orlando, FL
Mon, Nov 06, 2023, 7:01 PM