Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[williamgomberg]

Issue: StubHub map incorrectly showing "GA" as the only section, should be full in-the-round arena concert layout.

Event Name: Travis Scott - Montreal, QC, Canada

Event Date: Jan 09, 2024

Link to Event on StubHub: https://www.stubhub.ca/travis-scott-montreal-tickets-1-9-2024/event/152583144/ 

Link to CORRECT Map: https://www.ticketmaster.ca/event/31005F63E5074786 

**Note: The link for the correct map leads to Ticketmaster, where sold out sections are greyed out. So, please note the show is in the round, and all visible sections, whether grayed out or not, are a part of the venue map layout for this event.

[Quiennie]

Hi Team,

Please add stubhub map for this event.

Orlando Magic Parking

Fri, Dec 01, 2023, 7:01 PM

Amway Center Parking | Orlando, FL

Stubhub link: https://www.stubhub.com/parking-passes-only-orlando-magic-orlando-tickets-12-1-2023/event/151768714/

primary link: 

https://www.ticketmaster.com/parking-magic-v-wizards-orlando-florida-12-01-2023/event/22005F169582C7...

Thanks,

Quiennie

[Quiennie]

i Team,

Please add stubhub map and add section Geico Garage for this event.

Orlando Magic Parking

Fri, Dec 01, 2023, 7:01 PM

Amway Center Parking | Orlando, FL

Stubhub link: https://www.stubhub.com/parking-passes-only-orlando-magic-orlando-tickets-12-1-2023/event/151768714/

primary link: 

https://www.ticketmaster.com/parking-magic-v-wizards-orlando-florida-12-01-2023/event/22005F169582C7...

Thanks,

Quiennie

[stefanospops]

For the 2024 season the Toronto Blue Jays have redone their lower level, changing all their sections/seats for the 2024 season.

Toronto Blue Jays updated seat map: Toronto Blue Jays Virtual Venue™ by IOMEDIA (io-media.com).

Please correct.

[SamShan9]

Vibrant Music Hall -  Waukee Iowa, all maps for all events do not show the correct premium seating locations in the balcony. Breakdown and map below

Boxes have 4 seats

Stools have 2 seats

Booths have 8 seats

Sec 101 – Row A Seat 1- 4

Section 102 – Row A Seats 1-11

Section 103 – Row A Seats 1-7

Section 104 – Row A Seats 1-6

Section 105 – Row A Seat 1-11

Section 106 – Row A Seats 1-6

Section 107 – Row A Seats 1-7

Section 108 – Row A Seats 1-11

Sec 109 – Row A Seat 1- 4

[mrapt102]

Hello,

Can you please have the floor match the primary? 

EVENT NAME: Mt. Joy

EVENT DATE: 9/13/24 at 8p

STUBHUB MAP: https://www.stubhub.com/mt-joy-austin-tickets-9-13-2024/event/152545071/?clickref=1101lxVZN7g7&utm_m...

PRIMARY MAP: https://www.ticketmaster.com/mt-joy-2024-tour-austin-texas-09-13-2024/event/3A005F5F99741C8D

Thanks!

[pr]

THE MAP YOU HAVE UP FOR HASAN MINHAJ CINCINNATI OH ON 4/26/2024 IS NOT EVEN CLOSE TO BEING ACCURATE.  ATTACHED IS CORRECT MAP

https://www.ticketmaster.com/hasan-minhaj-off-with-his-head-cincinnati-ohio-04-26-2024/event/16005F6...

[mede661]

Priscilla Block 2/9/23        Right:  https://www.buckowens.com/tickets/

Wrong:  

Priscilla Block Tickets - StubHub

[mariefe_madrid]

Hi Team,

Requesting to update the map seat of the parking even below:

Ringling Bros B&B Circus Parking

CFG Bank Arena Parking|Baltimore, MD

Sat, Nov 25, 2023, 4:01 PM

https://www.stubhub.com/parking-passes-only-ringling-bros-and-barnum-and-bailey-circus-baltimore-tic...

https://www.parkwhiz.com/cfg-bank-arena-parking/ringling-bros-and-barnum-bailey-presents-the-greates...

Thank you!

[mede661]

Wrong : Nate Smith Tickets - StubHub   This is same as the Priscilla Block 2/9/24 request just above. This is the same map for ALL Buck Owens Palace events. there are FEW exceptions to this map. This map is used 95% of the time. THIS should be the map. You cant see these after sold out. Have to look at another event. Same Same Same.             Correct:https://www.buckowens.com/tickets/