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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

mede661
Zamboni Driver

Re: Map Errors on Site

Priscilla Block 2/9/23        Right:  https://www.buckowens.com/tickets/

Wrong:  

Priscilla Block Tickets - StubHub

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mariefe_madrid
Stagehand

Re: Map Errors on Site

Hi Team,

 

Requesting to update the map seat of the parking even below:

Ringling Bros B&B Circus Parking

CFG Bank Arena Parking|Baltimore, MD

Sat, Nov 25, 2023, 4:01 PM


 

https://www.stubhub.com/parking-passes-only-ringling-bros-and-barnum-and-bailey-circus-baltimore-tic...

https://www.parkwhiz.com/cfg-bank-arena-parking/ringling-bros-and-barnum-bailey-presents-the-greates...

Thank you!

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mede661
Zamboni Driver

Re: Map Errors on Site

Wrong : Nate Smith Tickets - StubHub   This is same as the Priscilla Block 2/9/24 request just above. This is the same map for ALL Buck Owens Palace events. there are FEW exceptions to this map. This map is used 95% of the time. THIS should be the map. You cant see these after sold out. Have to look at another event. Same Same Same.             Correct:https://www.buckowens.com/tickets/

 

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mede661
Zamboni Driver

Re: Map Errors on Site

freeking YES!! Been asking for a year and this took less than 2 days!!!!!!   TYTYTYT

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TeamStubHub
Moderator

Re: Map Errors on Site

We're happy to help! If you have any other map update requests, feel free to post them here. 😊

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mariefe_madrid
Stagehand

Re: Map Errors on Site

Hi Team,

 

Requesting to update map seat for the parking event below:

Bryan Adams Parking

Vystar Veterans Memorial Arena Parking|Jacksonville, FL

Tue, Mar 05, 2024, 7:31 PM

 

https://www.stubhub.com/parking-passes-only-bryan-adams-jacksonville-tickets-3-5-2024/event/15259458...

https://www.parkwhiz.com/vystar-veterans-memorial-arena-parking/bryan-adams-so-happy-it-hurts-w-eury...

Thank you!

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BMakler78
Zamboni Driver

Re: Map Errors on Site

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BMakler78
Zamboni Driver

Re: Map Errors on Site

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mariefe_madrid
Stagehand

Re: Map Errors on Site

Hi Team,

 

Requesting to add  SPORTS COMPLEX GARAGE section on the map for the event below:

Rod Wave Parking

Vystar Veterans Memorial Arena Parking|Jacksonville, FL

Mon, Dec 18, 2023, 8:01 PM

 

https://www.stubhub.com/parking-passes-only-rod-wave-jacksonville-tickets-12-18-2023/event/152290406...

https://www.parkwhiz.com/vystar-veterans-memorial-arena-parking/rod-wave-nostalgia-tour-1359087/

Thank you!

 

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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event:
Trans-Siberian Orchestra Parking
Vystar Veterans Memorial Arena Parking | Jacksonville, FL
Thu, Dec 21, 2023, 7:01 PM
 
Kindly add missing sections including SPORTS COMPLEX GARAGE.
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