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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

mariefe_madrid
Stagehand

Re: Map Errors on Site

Hi Team,

 

Requesting to add  SPORTS COMPLEX GARAGE section on the map for the event below:

Cody Johnson Parking

Vystar Veterans Memorial Arena Parking|Jacksonville, FL

Sat, Feb 17, 2024, 7:00 PM

 

https://www.stubhub.com/parking-passes-only-cody-johnson-jacksonville-tickets-2-17-2024/event/152354...

https://www.parkwhiz.com/vystar-veterans-memorial-arena-parking/cody-johnson-the-leather-tour-136524...

 
Reply
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jtdoyle1
Zamboni Driver

Re: Map Errors on Site

This is true for all Iowa State Men's Basketball Event parking but I am looking at specifically to sell for the Parking Passes Only Iowa Corn Cy-Hawk Series Iowa Hawkeyes vs. Iowa State Cyclones Men's Basketball on Thursday, Dec. 7th, 2023.  Your parking map is incorrect: Iowa State Cyclones Basketball Tickets - StubHub

 

Here is the correct parking map and section labels from Iowa State: 2023_MBB_Parking_Map_Revised.pdf - Iowa State University Athletics (cyclones.com)

 

 

Reply
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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event:

Ringling Bros B&B Circus Parking

Amerant Bank Arena Parking Sunrise, FL

Sat, Jan 27, 2024, 7:01 PM

 

Kindly fix parking map - Lots D and A should be General Parking Lot.

 

Link to the event on StubHub.com:

https://www.stubhub.com/parking-passes-only-ringling-bros-and-barnum-and-bailey-circus-sunrise-sunri...


Link to the event from the primary ticket provider:

https://seatgeek.com/ringling-bros-and-barnum-bailey-presents-the-greatest-show-on-earth-tickets/par...

 

Thanks!

Reply
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aj123
Zamboni Driver

Re: Map Errors on Site

Hi Team,

 

Seeking your assistance to add Sections Lot A, Lot B, Lot C, Lot P and VIP Parking for below event:

 

Event Name: Creed Parking
Venue: Ameris Bank Amphitheatre Parking, Alpharetta, GA
Event Date & Time: Sep 25, 2024, 7:01 PM

 

Stubhub Link: https://www.stubhub.com/parking-passes-only-3-doors-down-alpharetta-tickets-9-25-2024/event/15252546...
Primary Link: https://concerts.livenation.com/creed-summer-of-99-tour-alpharetta-georgia-09-25-2024/event/0E005F5A...

 

Thank you!

Reply
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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event:

Luis Miguel Parking

Amerant Bank Arena Parking (Formerly FLA Live Arena) Sunrise, FL

Thu, Jun 06, 2024, 8:01 PM

 

Kindly update parking map for this event - Lot A and D should be General Parking Lot.

 

Link to the event on StubHub.com:

https://www.stubhub.com/parking-passes-only-luis-miguel-sunrise-tickets-6-6-2024/event/152143248/?qu...

 

Link to the event from the primary ticket provider:

https://seatgeek.com/luis-miguel-tickets/parking/2024-06-06-8-pm/6098692?irclickid=SYaWQ1UskxyPR7Xxy...

 

Thanks!

 

Reply
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mrapt102
Rookie

Re: Map Errors on Site

Hello,

 

Can you please have your map updated to match the Primary?

 

EVENT NAME: Phil Wickham

EVENT DATE: 03/15/24 at 7p

 

STUBHUB LINK: https://www.stubhub.com/phil-wickham-springfield-tickets-3-15-2024/event/152576287/?quantity=2

 

PRIMARY LINK: https://www.ticketmaster.com/phil-wickham-i-believe-tour-springfield-missouri-03-15-2024/event/06005...

 

Thanks!

Reply
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katzbautista08
Zamboni Driver

Re: Map Errors on Site

Event Name: We Them Ones Comedy Tour Parking  08PM 
Event Date: 05/05/24
Issue to Resolve: Please add missing section (Sports Complex Garage) and make it interactive/clickable
Primary Map Link: https://www.parkwhiz.com/vystar-veterans-memorial-arena-parking/we-them-one-s-comedy-tour-1383461/ 
Screenshot of SH error: 

katzbautista08_0-1700621465469.png

Thanks!

Reply
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Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Asking for your assistance in adding SPORTS COMPLEX GARAGE section for this event:

Event: Disney On Ice Parking
Venue: Vystar Veterans Memorial Arena Parking
Date: Sat, Mar 30, 2024, 3:01 PM

Stubhub Link: https://www.stubhub.com/parking-passes-only-disney-on-ice-jacksonville-tickets-3-30-2024/event/15244...

Primary Link: https://www.parkwhiz.com/vystar-veterans-memorial-arena-parking/disney-on-ice-presents-find-your-her...2.png

Reply
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RmOropesa
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Seeking your assistance to add sections for the event map for the below event:

Event Name: Bassem Youssef
Venue: Laugh Out Loud Comedy Club|San Antonio, TX 
Event Date & Time:  Thu, Jan 18, 2024, 7:30 PM

 

Stubhub Link: https://www.stubhub.com/bassem-youssef-san-antonio-tickets-1-18-2024/event/152315692/?

Primary Link: https://www.ticketweb.com/event/bassem-youssef-laugh-out-loud-comedy-club-tickets/13630478?pl=lolsan...

Reply
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Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Please update the selection and add PREFERRED VIEWING section for this event:

Natalie Jane (16+ Event)
Racket
New York, NY
Fri, Mar 15, 2024, 8:30 PM

Primary Link: https://www.axs.com/events/511911/natalie-jane-tickets

Reply
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