StubHub Community

TeamStubHub · ‎12-06-2019

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board.

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response.

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

katzbautista08 · ‎02-20-2024

REQUESTING FOR SH MAPPING

Event Name: Itzy Parking 8PM
Event Date: 6/6/24
Issue to Resolve: Please add correct map
Primary Map Link: https://www.ticketmaster.com/parking-lumen-field-itzy-seattle-washington-06-06-2024/event/0F006033E2...
Screenshot of SH error:

Thanks!

RmOropesa · ‎02-20-2024

Hi Team,

Seeking your assistance to add an event map for the below event:

Event Name: Kane Brown Parking
Venue: PNC Arena Parking|Raleigh, NC
Event Date & Time: Fri, Jun 07, 2024, 7:01 PM

Stubhub link: https://www.stubhub.com/parking-passes-only-kane-brown-raleigh-tickets-6-7-2024/event/152333328/?qua...
Primary Link: https://www.parkwhiz.com/pnc-arena-parking-3/kane-brown-in-the-air-tour-1363441/

katzbautista08 · ‎02-20-2024

REQUESTING FOR SH MAPPING

Event Name: Kane Brown Parking 7:01 PM
Event Date: 06/07/24
Issue to Resolve: Please update/add correct parking map.
Primary Map Link: https://www.parkwhiz.com/pnc-arena-parking-3/kane-brown-in-the-air-tour-1363441/
Screenshot of SH error:

Thanks!

lotus_gaymarie · ‎02-21-2024

Event:

Enjoy

Fox Theater Pomona|Pomona, CA

Fri, Feb 23, 2024, 8:00 PM

Kindly add Loge section.

Link to the event on StubHub.com:

https://www.stubhub.com/enjoy-pomona-tickets-2-23-2024/event/152616396

Link to the event from the primary ticket provider:

https://www.axs.com/events/516227/enjoy-tickets

Thanks!

aj123 · ‎02-21-2024

Hi Team,

Seeking your assistance to make the map interactive (clickable) for below event:

Event Name: Jordan Davis Parking
Venue: Skyla Credit Union Amphitheatre Parking, Charlotte, NC
Event Date & Time: May 02, 2024, 7:01 PM

Stubhub Link: https://www.stubhub.com/parking-passes-only-mitchell-tenpenny-charlotte-tickets-5-2-2024/event/15241...
Primary Link: https://concerts.livenation.com/event/2D005F45C3C14B8A

Thank you!

Indiana_Jones · ‎02-21-2024

For Niall Horan in Austin, TX on Sat Aug 3 at the Moody Center, there should be no "GA Pit" section. It's all reserved seating. Please fix. Thank you.

Stubhub Map: https://www.stubhub.com/niall-horan-austin-tickets-8-3-2024/event/152433588/?quantity=2&sections=&ti...

Ticketmaster: https://www.ticketmaster.com/niall-horan-the-show-live-on-austin-texas-08-03-2024/event/3A005EB93554...