Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[katzbautista08]

REQUESTING FOR SH MAPPING

Event Name: Buddy Guy  at 8PM
Event Date: 8/16/24
Issue to Resolve: Please update section PREMIER LEFT CENTER to be clickable/interactive
Primary Map Link: https://www.etix.com/ticket/p/6499927/buddy-guydamn-right-farewell-saginaw-temple-theatresaginaw-mi
Screenshot of SH error: 

Thanks!

[lotus_gaymarie]

Event:

Let's Sing Taylor

City Winery - Nashville|Nashville, TN

Fri, May 10, 2024, 7:30 PM

Issue: NO MAP ON SITE

Link to the event on StubHub.com:

https://www.stubhub.com/let-s-sing-taylor-a-live-band-experience-nashville-tickets-5-10-2024/event/1...

Link to the event from the primary ticket provider:

https://citywinery.com/nashville/ticket-selection?eventId=lets-sing-taylor-0xayqh

Thanks!

[lotus_gaymarie]

Event:
Excision Parking
CFG Bank Arena Parking | Baltimore, MD
Fri, Mar 29, 2024, 8:01 PM

Kindly add this parking section:
98 W LOMBARD ST (DOWN UNDER GARAGE)

Link to the event on StubHub.com:

https://www.stubhub.com/parking-passes-only-excision-baltimore-tickets-3-29-2024/event/152261962

Link to the event from the primary ticket provider:
https://www.parkwhiz.com/cfg-bank-arena-parking/excision-nexus-tour-1357369/

Thanks!

[MmeClk]

This is my third notification without getting a response oer correction from StubHub.  Cactus League Spring Training, 2/28/24. LA Dodgers v. TX Rangers at Surprise Stadium.  My LGND deck tickets in Section 204 Row A do not show up on the interactive map making it almost impossible to make my tickets available for sale.   

[mrapt102]

Hello,

Can you please have your map updated to reflect a seated show?

EVENT NAME: The Love Hard Tour: Keyshia Cole, Trey Songz and Jaheim

EVENT DATE: 04/12/24 at 8p

STUBHUB LINK: https://www.stubhub.com/keyshia-cole-new-orleans-tickets-4-12-2024/event/152746954/?quantity=0&secti...

PRIMARY LINK: https://www.ticketmaster.com/the-love-hard-tour-keyshia-cole-new-orleans-louisiana-04-12-2024/event/...

THANK YOU!!!

[lotus_gaymarie]

Event:

Cody Jinks

Wings Event Center | Kalamazoo, MI

Sat, Apr 13, 2024, 7:00 PM

Kindly fix the event map, sections are incorrectly positioned.

Link to the event on StubHub.com:

https://www.stubhub.com/cody-jinks-kalamazoo-tickets-4-13-2024/event/152482239/

Link to the event from the primary ticket provider:

https://www.etix.com/ticket/p/79864789/cody-jinks-kalamazoo-the-arena-at-wings-event-center

Thanks!

[Indiana_Jones]

Fix the seating map for Blake Shelton in Tacoma on Fri March 15 at the Tacoma Dome! Floor 3 and 4 are white and it appears there are no seats listed for this section. Fix this ASAP as the show is in a couple weeks! 

https://www.stubhub.com/blake-shelton-tacoma-tickets-3-15-2024/event/152464268/?quantity=2

[SamM7]

The Wiz
Marquis Theatre - NY New York, NY
Apr 07, 2024, 3:00 PM

Incorrect map on site.

Primary Link: https://www.ticketmaster.com/the-wiz-new-york-new-york-04-07-2024/event/Z1r9uZrrZbpZ17OKxv

[Mauflores]

Hi Team,

Please update the map and add MEZZANINE section for this event:

Shen Yun Performing Arts
Keller Auditorium Portland, OR
Sat, Mar 16, 2024, 7:30 PM

Stubhub Link:https://www.stubhub.com/shen-yun-portland-tickets-3-16-2024/event/152116288/?sections=793937&ticketC...
Primary Link: https://tickets.shenyun.com/event/schedule/shenyun-2024-colorado-springs-2024-3-16-730pm/choice/seat...

[Marsdogstar]

Hi

The seating map for the Rogers Centre for Toronto Blue Jays home games is incorrect.  It has been changed to the pre-renovation map for 2023 and 200 Level Infield and 200 Level Bases sections have disappeared.

The correct map is located here:

Toronto Blue Jays | Seating Map | Toronto Blue Jays (mlb.com)

Please correct and ensure the correct sections are placed in the correct zones.

Thx.