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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

pmarenson
Rookie

Re: Map Errors on Site

Please update the map to look like the primary-

 

Joyner Lucas

the Novo- Los Angeles, CA

6/11/24 8PM

 

https://www.stubhub.com/joyner-lucas-los-angeles-tickets-6-11-2024/event/153198070/?quantity=2&secti...

 

https://www.axs.com/events/534603/joyner-lucas-tickets

 

 

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pmarenson
Rookie

Re: Map Errors on Site

Please fix map (sections should be reserved and not GA)

 

Kacey Musgraves

Fiddlers Green AmphitheatreEnglewood, Colorado, USA

9/15/24 8PM

 

https://www.stubhub.com/kacey-musgraves-englewood-tickets-9-15-2024/event/153161616/?sections=146020...

 

https://www.axs.com/events/533003/kacey-musgraves-tickets

 

 

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TheOGWong
Zamboni Driver

Re: Map Errors on Site

The venue has been changed from Danforth Music Hall to History.

 

- Event Name: Periphery

- Event Date: 5/16/2024

- Link to the event on our site: https://www.stubhub.com/periphery-toronto-tickets-5-16-2024/event/153164749/

- A link to a correct map (if you have one): https://www.vividseats.com/periphery-tickets/performer/24116

 

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pmarenson
Rookie

Re: Map Errors on Site

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angeldulce18
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Sending you a follow up to add STANDING ROOM section on map for the following event:

 

Chelsea Handler

Luther Burbank Center for the Arts - Ruth Finley Person Theater

Santa Rosa, CA

Sun, Apr 14, 2024, 7:00 PM

 

Stubhub Link:

Chelsea Handler Tickets - StubHub

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katzbautista08
Zamboni Driver

Re: Map Errors on Site

Hi Team,

 

Seeking your assistance to add Sections Balcony ADV, Box Seat Left and Box Seat Right for below event:


Event Name: Ocean Alley
Venue: The Beacham, Orlando, FL
Event Date & Time: Jun 16, 2024, 6:00 PM
Stubhub Link: https://www.stubhub.com/ocean-alley-orlando-tickets-6-16-2024/event/152689050/
Primary Link: https://tkx.live/events/ocean-alley-north-america-2024/

 

Thanks!

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spartacus13
Waterboy

Re: Map Errors on Site

My phone is tweaking out. I'm trying my best. I apologise
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coop2391
Pit Crew

Re: Map Errors on Site

Can you change the floor to a GA Pit for The National in Berkeley, CA on 10-6-24? Thanks

 

Capture.PNG

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