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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

JONA
Rookie

Re: Map Errors on Site

Hi Team,

 

 

Kindly make  Stubhub link  below active and make the Event visible on Stubhub 

 

Event Name :Veeze 

Date and Time : Wed, Mar 06, 2024, 8:00 PM

Venue: 24 Oxford|Las Vegas, NV

 

Stubhub link: https://www.stubhub.com/veeze-las-vegas-tickets-3-6-2024/event/152770944/

 

 

Thanks,

Jona

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mrapt102
Rookie

Re: Map Errors on Site

Hello,

 

Can you please have your map updated to reflect GOLD CIRCLE on the primary?

 

EVENT NAME: Cage The Elephant

EVENT DATE: 08/08/24 at 630p

 

STUBHUB LINK:  https://www.stubhub.com/cage-the-elephant-madison-tickets-8-8-2024/event/153162729/?quantity=0

 

PRIMARY LINK: https://www.ticketmaster.com/cage-the-elephant-neon-pill-tour-madison-wisconsin-08-08-2024/event/070...

 

THANK YOU!!

Reply
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mrapt102
Rookie

Re: Map Errors on Site

Hello,

 

Can you please have your map updated to reflect the pit?

 

EVENT NAME: Cage the Elephant

EVENT DATE: 7/11/24 at 630p

 

STUBHUB LINK: https://www.stubhub.com/cage-the-elephant-austin-tickets-7-11-2024/event/153161681/?quantity=0

 

PRIMARY LINK: https://www.ticketmaster.com/cage-the-elephant-neon-pill-tour-austin-texas-07-11-2024/event/3A00605C...

 

THANK YOU!!!

Reply
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ticketnerds
Rookie

Re: Map Errors on Site

- Event Name: All TD Garden Boston Bruins games

- Event Date - ALL

- Link to the event on our site: https://www.stubhub.com/boston-bruins-tickets/performer/2762

- A link to a correct map:

The zone "Loge Glass" is incorrect. Loge Glass refers to the front row seats, in any loge section, as they are "on the glass".  The current "Loge Glass" should be "Loge Side" as they are a grouping on the loge side section.

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mrapt102
Rookie

Re: Map Errors on Site

Hello,

 

Can you please have your map reflect the Floor on the primary?

 

EVENT NAME: Cage The Elephant

EVENT DATE: 7/6/24 at 630p

 

STUBHUB LINK: https://www.stubhub.com/cage-the-elephant-san-diego-tickets-7-6-2024/event/153162560/?quantity=0&sec...

 

PRIMARY LINK: https://www.ticketmaster.com/cage-the-elephant-neon-pill-tour-san-diego-california-07-06-2024/event/...

 

THANK YOU!!!

Reply
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aj123
Zamboni Driver

Re: Map Errors on Site

Hi Team,
Seeking your assistance to add a map for below event:


Event Name: Lets Sing Taylor
Venue: City Winery - Nashville, Nashville, TN
Event Date & Time: May 10, 2024, 7:30 PM


Stubhub Link: https://www.stubhub.com/let-s-sing-taylor-a-live-band-experience-nashville-tickets-5-10-2024/event/1...
Primary Link: https://citywinery.com/nashville/ticket-selection?eventId=lets-sing-taylor-0xayqh

 

Thank you!

Reply
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Frednizer
Backup Singer

Re: Map Errors on Site

Wicked - Memphis

 

Some dates including Sat. April 6th 7:30pm show the incorrect location for the show. 

 

Correct location: Orpheum Theatre Memphis TN

Link - https://www.stubhub.com/wicked-memphis-memphis-tickets-4-5-2024/event/151715640/?quantity=2

 

Incorrect location - Halloran Centre 

Link - https://www.stubhub.com/wicked-memphis-memphis-tickets-4-6-2024/event/152620559/?quantity=2

 

Sometimes it shows both locations for the same exact time...

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pmarenson
Rookie

Re: Map Errors on Site

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mariefemadrid
Zamboni Driver

Re: Map Errors on Site

Hi Team,

 

Requesting to update the parking map of the parking event below:

Olivia Rodrigo Parking

Kaseya Center Parking|Miami, FL

Wed, Mar 06, 2024, 7:31 PM

 

https://www.stubhub.com/parking-passes-only-olivia-rodrigo-miami-tickets-3-6-2024/event/152301421/?q...

https://www.ticketmaster.com/kaseya-center-parking-olivia-rodrigo-miami-florida-03-06-2024/event/0D0...

Thank you!

Reply
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angeldulce18
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update unavailable map on site for the following event:

 

Don Omar

Frost Bank Center

San Antonio, TX

Sun, Mar 24, 2024, 8:00 PM

 

Stubhub Link:

Don Omar Tickets - StubHub

 

Primary Link:

https://www.ticketmaster.com/event/3A005F743F74CEBE

Reply
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