Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[katzbautista]

REQUESTING FOR SH MAPPING

Event Name: The Kooks  0730PM
Event Date: 3/15/24
Issue to Resolve: Please add section GA FLOOR BALCONY
Primary Map Link: https://www.axs.com/events/506827/the-kooks-tickets
Screenshot of SH error: 

Thanks!

[RmOropesa]

Hi Team,

Seeking your assistance to add floor sections 1-8 for the below event:

Event Name: Diljit Dosanjh
Venue: Gas South Arena|Duluth, GA
Event Date & Time:  Fri, May 17, 2024, 8:00 PM

Stubhub Link: https://www.stubhub.com/diljit-dosanjh-duluth-tickets-5-17-2024/event/153144609/
Primary Link: https://www.ticketmaster.com/diljit-dosanjh-dilluminati-tour-duluth-georgia-05-17-2024/event/0E00605...

[Mauflores]

Hi Team,

Asking for your assistance in updating the floor section and stage area for this event:

Event: Ringling Bros B&B Circus
Venue: American Airlines Center - TX
Date: Sun, Jul 28, 2024, 12:00 PM

Stubhub Link: https://www.stubhub.com/ringling-bros-and-barnum-bailey-circus-dallas-dallas-tickets-7-28-2024/event...

Primary Link: https://www.ticketmaster.com/ringling-bros-and-barnum-bailey-presents-dallas-texas-07-28-2024/event/... 

[katzbautista]

REQUESTING FOR SH MAPPING

Event Name: Tedeschi Trucks Band  7PM
Event Date: 6/4/24
Issue to Resolve: Please add missing section for this event (General Admission)
Primary Map Link: https://www.ticketmaster.com/event/17006047F4E6A621?brand=grandsierraresort&hsCtaTracki[…]e-89ef-550...
Screenshot of SH error: 

Thanks!

[AC_2024]

For Josiah and the Bonnevilles, 3/29/24 at World Cafe Live, Philadelphia PA you are only showing general admission when I go to list tickets. There are also some reserved seats.

https://sell.stubhub.com/Secure/Pipeline/Sell/TicketDetails/Quantity?ID=54247a5b-f783-4491-b89c-cd36...

 

[We_Got_Tickets]

- Event Name: Houston Rodeo with Zac Brown Band

- Event Date: 3/14/2024

- Link to the event on our site:

https://www.stubhub.com/houston-livestock-show-and-rodeo-houston-tickets-3-14-2024/event/151874511/?...

- A link to a correct map (if you have one):

https://www.rodeohouston.com/seating-maps/

Action Seats are rows 1-8 in front of select 100-level sections. The StubHub map is only displaying the numbered row Action Seats for those sections, and not displaying the lettered row seats. Impacted sections are sections 103-109 and 123-130. Please correct so that the Numbered row actions seats appear in the action seat boxes and the lettered rowed seats appear in the impacted 100-level sections.

[We_Got_Tickets]

- Event Name: Houston Rodeo with Jonas Brothers

- Event Date: 3/15/2024

- Link to the event on our site:

https://www.stubhub.com/houston-livestock-show-and-rodeo-houston-tickets-3-15-2024/event/151874430/

- A link to a correct map (if you have one):

https://www.rodeohouston.com/seating-maps/

Action Seats are rows 1-8 in front of select 100-level sections. The StubHub map is only displaying the numbered row Action Seats for those sections, and not displaying the lettered row seats. Impacted sections are sections 103-109 and 123-130. Please correct so that the Numbered row actions seats appear in the action seat boxes and the lettered rowed seats appear in the impacted 100-level sections.

[We_Got_Tickets]

- Event Name: Houston Rodeo with Brad Paisley

- Event Date: 3/16/2024

- Link to the event on our site:

https://www.stubhub.com/houston-livestock-show-and-rodeo-houston-tickets-3-16-2024/event/151968522/

- A link to a correct map (if you have one):

https://www.rodeohouston.com/seating-maps/

Action Seats are rows 1-8 in front of select 100-level sections. The StubHub map is only displaying the numbered row Action Seats for those sections, and not displaying the lettered row seats. Impacted sections are sections 103-109 and 123-130. Please correct so that the Numbered row actions seats appear in the action seat boxes and the lettered rowed seats appear in the impacted 100-level sections.

[We_Got_Tickets]

- Event Name: Houston Rodeo with Eric Church

- Event Date: 3/17/2024

- Link to the event on our site:

https://www.stubhub.com/houston-livestock-show-and-rodeo-houston-tickets-3-17-2024/event/151874218/

- A link to a correct map (if you have one):

https://www.rodeohouston.com/seating-maps/

Action Seats are rows 1-8 in front of select 100-level sections. The StubHub map is only displaying the numbered row Action Seats for those sections, and not displaying the lettered row seats. Impacted sections are sections 103-109 and 123-130. Please correct so that the Numbered row actions seats appear in the action seat boxes and the lettered rowed seats appear in the impacted 100-level sections.

[katzbautista08]

Hi Team,

Seeking your assistance to update event map for below event:

Event Name: Ringling Bros B&B Circus
Venue: SAP Center, San Jose, CA
Event Date & Time: Sep 07, 2024, 11:00 AM

Stubhub Link: https://www.stubhub.com/ringling-bros-and-barnum-and-bailey-circus-tour-san-jose-tickets-9-7-2024/ev...
Primary Link: https://www.ticketmaster.com/event/1C006026E10D6572?

Thanks!