Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[mrapt102]

Hello,

Can you please have your map updated to reflect a GA floor?

EVENT NAME: Skillet

EVENT DATE: 06/17/24 at 8p

STUBHUB LINK: https://www.stubhub.com/skillet-winnipeg-tickets-6-17-2024/event/153285397/?quantity=0

PRIMARY LINK: https://www.ticketmaster.ca/skillet-winnipeg-manitoba-06-17-2024/event/1100606FA8B82565?_gl=1*vu8lre...

THANK YOU!!!

[angeldulce18]

Hi Team,

Sending you a follow up on request to please update the Floor section on event map to be interactive/clickable. 

Say Anything

Hard Rock Live - Orlando

Orlando, FL

Wed, May 01, 2024, 7:30 PM

Say Anything Tickets - StubHub

[lotus_gaymarie]

Event:

Charlotte Day Wilson

Neumos | Seattle, WA

Wed, May 15, 2024, 7:00 PM

Kindly update the event map. Please only include General Admission 21+ and General Admission under 21.

Link to the event on StubHub.com:

https://www.stubhub.com/charlotte-day-wilson-seattle-tickets-5-15-2024/event/153157668/

Link to the event from the primary ticket provider:

https://www.axs.com/events/533673/charlotte-day-wilson-tickets?skin=neumos

Thanks!

[lotus_gaymarie]

Hi Team,

Please kindly add section PREMIUM 2 and PREMIUM 1 for the Stubhub Map for the below event.

Brandon Lake
Coca-Cola Coliseum
Toronto, ON
Thu, Apr 18, 2024, 7:00 PM

Primary Link : https://www.ticketmaster.ca/event/10005F69B1FC1DE0?CAMEFROM=CFC_TRANSPARENT_PRODUCTIONS_WEB_ARTIST_1...

[lotus_gaymarie]

Hi Team,

Seeking your assistance to update event time for below event and make Section 112 interactive:

Event Name: Round Rock Express at El Paso Chihuahuas
Venue: Southwest University Park, El Paso, TX
Event Date & Time: Apr 05, 2024, 6:35 PM

Stubhub Link:
https://www.stubhub.com/parking-passes-only-hozier-burgettstown-tickets-7-29-2024/event/152580747/?

Primary Link: 

https://www.milb.com/el-paso/schedule/2024-04

[aliber28]

Sting 10/20/24 and 10/21/24

https://www.stubhub.com/sting-miami-beach-tickets-10-20-2024/event/153232742/

https://www.stubhub.com/sting-miami-beach-tickets-10-21-2024/event/153263564/

correct venue map for both shows 

https://concerts.livenation.com/sting-30-tour-miami-beach-florida-10-20-2024/event/0D006068A9262A0A?...

[mrapt102]

Hello,

Can you please have your map updated to reflect the primary map?

EVENT NAME: Phil Wickham & Brandon Lake

EVENT DATE: 08/15/24 at 7p

STUBHUB LINK: https://www.stubhub.com/phil-wickham-milwaukee-tickets-8-15-2024/event/153234413/?quantity=0&section...

PRIMARY LINK: https://www.ticketmaster.com/phil-wickham-brandon-lake-summer-worship-milwaukee-wisconsin-08-15-2024...

THANK YOU!!!!

[pmarenson]

Please update the following map to include the GA PIT section. Thanks!

the Avett Brothers

The Rady Shell at Jacobs Park- San Diego, CA

10/6/24 7:30PM

https://www.stubhub.com/the-avett-brothers-san-diego-tickets-10-6-2024/event/153274808/?quantity=0

https://purchasing.sandiegosymphony.org/9359?queueittoken=e_safetynet~q_de97102a-fede-47dd-a5e3-9b2a...

[pmarenson]

Please put up the correct interactive map! Thanks!

Vacations

Vic Theatre- Chicago, IL

7/24/24 7:30PM

https://www.stubhub.com/vacations-chicago-tickets-7-24-2024/event/153282170/

https://www.axs.com/events/536412/vacations-tickets

[aj123]

Hi Team,

Seeking your assistance to replace A-F SROs sections with Track SRO section for below event:

Event Name: Warren Zeiders
Venue: Clearfield County Fairgrounds, Clearfield, PA
Event Date & Time: Jul 12, 2024, 7:00 PM

Stubhub Link: https://www.stubhub.com/warren-zeiders-clearfield-tickets-7-12-2024/event/153243585/?quantity=2&sect...
Primary Link: https://www.etix.com/ticket/p/67301346/warren-zeiders-clearfield-clearfield-county-fair

Thank you!