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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event:

Charlotte Day Wilson

Neumos Seattle, WA

Wed, May 15, 2024, 7:00 PM

 

Kindly update the event map. Please only include General Admission 21+ and General Admission under 21.

 

Link to the event on StubHub.com:

https://www.stubhub.com/charlotte-day-wilson-seattle-tickets-5-15-2024/event/153157668/


Link to the event from the primary ticket provider:

https://www.axs.com/events/533673/charlotte-day-wilson-tickets?skin=neumos

 

Thanks!

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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Hi Team,

 

Please kindly add section PREMIUM 2 and PREMIUM 1 for the Stubhub Map for the below event.

 

Brandon Lake
Coca-Cola Coliseum
Toronto, ON
Thu, Apr 18, 2024, 7:00 PM

 

Primary Link : https://www.ticketmaster.ca/event/10005F69B1FC1DE0?CAMEFROM=CFC_TRANSPARENT_PRODUCTIONS_WEB_ARTIST_1...

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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Hi Team,

Seeking your assistance to update event time for below event and make Section 112 interactive:

Event Name: Round Rock Express at El Paso Chihuahuas
Venue: Southwest University Park, El Paso, TX
Event Date & Time: Apr 05, 2024, 6:35 PM

Stubhub Link:
https://www.stubhub.com/parking-passes-only-hozier-burgettstown-tickets-7-29-2024/event/152580747/?


Primary Link: 

https://www.milb.com/el-paso/schedule/2024-04

 

 

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mrapt102
Rookie

Re: Map Errors on Site

Hello,

 

Can you please have your map updated to reflect the primary map?

 

EVENT NAME: Phil Wickham & Brandon Lake

EVENT DATE: 08/15/24 at 7p

 

STUBHUB LINK: https://www.stubhub.com/phil-wickham-milwaukee-tickets-8-15-2024/event/153234413/?quantity=0&section...

 

PRIMARY LINK: https://www.ticketmaster.com/phil-wickham-brandon-lake-summer-worship-milwaukee-wisconsin-08-15-2024...

 

THANK YOU!!!!

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pmarenson
Rookie

Re: Map Errors on Site

Please update the following map to include the GA PIT section. Thanks!

 

the Avett Brothers

The Rady Shell at Jacobs Park- San Diego, CA

10/6/24 7:30PM

 

https://www.stubhub.com/the-avett-brothers-san-diego-tickets-10-6-2024/event/153274808/?quantity=0

 

https://purchasing.sandiegosymphony.org/9359?queueittoken=e_safetynet~q_de97102a-fede-47dd-a5e3-9b2a...

 

 

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pmarenson
Rookie

Re: Map Errors on Site

Please put up the correct interactive map! Thanks!

 

Vacations

Vic Theatre- Chicago, IL

7/24/24 7:30PM

 

https://www.stubhub.com/vacations-chicago-tickets-7-24-2024/event/153282170/

 

https://www.axs.com/events/536412/vacations-tickets

 

 

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aj123
Zamboni Driver

Re: Map Errors on Site

Hi Team,


Seeking your assistance to replace A-F SROs sections with Track SRO section for below event:


Event Name: Warren Zeiders
Venue: Clearfield County Fairgrounds, Clearfield, PA
Event Date & Time: Jul 12, 2024, 7:00 PM


Stubhub Link: https://www.stubhub.com/warren-zeiders-clearfield-tickets-7-12-2024/event/153243585/?quantity=2&sect...
Primary Link: https://www.etix.com/ticket/p/67301346/warren-zeiders-clearfield-clearfield-county-fair


Thank you!

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pmarenson
Rookie

Re: Map Errors on Site

Please put up the correct seating map which includes a GA PIT. Thanks!

 

Dabeull

The Novo- Los Angeles CA

9/28/24 8PM

 

https://www.stubhub.com/dabeull-los-angeles-tickets-9-28-2024/event/153285517/?quantity=0

 

https://www.axs.com/events/536517/dabeull-live-band-tickets

 

Reply
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aj123
Zamboni Driver

Re: Map Errors on Site

Hi Team,

 

Please make section FLOOR on stubhub map interactive for the event below:

 

Say Anything

Hard Rock Live - Orlando|Orlando, FL

Wed, May 01, 2024, 7:30 PM

 

stubhub link: https://www.stubhub.com/say-anything-orlando-tickets-5-1-2024/event/152701588/

primary link: https://www.ticketmaster.com/event/22005F7C9DA00E7F?irgwc=1&clickid=VsKy%3A2XWsxyPWyX0XlVTWz0fUkHyam...

 

Thanks

 

Reply
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