Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[ldrtix]

A day to remember 7/14

There are two listings for this event. Parking is listing seats and listing tix as floor isn't working to have my tix show up on SH.

TM has the floor section as GA and then a number.

https://www.stubhub.com/a-day-to-remember-portland-tickets-7-14-2024/event/153286095/?sections=11433...

https://www.stubhub.com/a-day-to-remember-portland-tickets-7-14-2024/event/153296991/?sections=12248...

[mrapt102]

Hello,

Can you please have the floor updated to reflect a section 7? This is my 3rd time requesting this.

EVENT NAME: Dierks Bentley

EVENT DATE: 09/07/24 

STUBHB LINK: https://www.stubhub.com/dierks-bentley-nashville-tickets-9-7-2024/event/153066529/?quantity=0&sectio...

PRIMARY LINK: https://www.ticketmaster.com/dierks-bentley-gravel-gold-presented-by-nashville-tennessee-09-07-2024/...

THANK YOU!!!

[BMakler78]

Stuff You Should Know

Thu • May 30 • 7:00 PM
Warner Theatre, Washington, DC

https://concerts.livenation.com/stuff-you-should-know-washington-district-of-columbia-05-30-2024/eve...

Missing the pit, which is the first two rows across the front:

https://concerts.livenation.com/stuff-you-should-know-washington-district-of-columbia-05-30-2024/eve...

[Mauflores]

Hi Team,

Asking for your assistance in updating the map for this event, attaching map on this request:

Event:Love Hard Tour - Trey Songz and Keyshia Cole
Venue:Smoothie King Center
Date: Fri, Apr 12, 2024, 8:00 PM

Stubhub Link: https://www.stubhub.com/keyshia-cole-new-orleans-tickets-4-12-2024/event/152746954/?quantity=0 

Primary Link: https://www.ticketmaster.com/the-love-hard-tour-keyshia-cole-new-orleans-louisiana-04-12-2024/event/... 

[Mauflores]

Hi Team,

Seeking your assistance to add Section General Admission on event map for below event:

Event Name: Portland Sea Dogs at Reading Fightin Phils
Venue: FirstEnergy Stadium Philadelphia, Reading, PA
Event Date & Time: Thu, Apr 11, 2024, 06:45 PM

Stubhub Link: https://www.stubhub.com/reading-fightin-phils-reading-tickets-4-11-2024/event/152479993/?

Primary Link: https://www.ticketreturn.com/prod2new/Buy.asp?EventID=340316

[pmarenson]

Please put up the correct seating map for the following event:

Hunxho

the Novo- Los Angeles, CA

6/8/24 9PM

https://www.stubhub.com/hunxho-los-angeles-tickets-6-8-2024/event/153196156/?quantity=0

https://www.axs.com/events/534584/hunxho-tickets

[angeldulce18]

Hi Team,

Please update incorrect Stubhub event map to GA 21+ and GA under 21 section. 

Charlotte Day Wilson

Neumos|Seattle, WA

Wed, May 15, 2024, 7:00 PM

Stubhub Link:

Charlotte Day Wilson Tickets - Charlotte Day Wilson Concert Tickets and Tour Dates - StubHub

[Mauflores]

Hi Team,

Seeking your assistance to add Section General Admission on event map for below event:

Event Name: Portland Sea Dogs at Reading Fightin Phils
Venue: FirstEnergy Stadium Philadelphia, Reading, PA
Event Date & Time: Thu, Apr 14, 2024, 03:15 PM

Stubhub Link: https://www.stubhub.com/reading-fightin-phils-reading-tickets-4-14-2024/event/152479996/?

Primary Link: https://www.ticketreturn.com/prod2new/Buy.asp?EventID=340320

[lotus_gaymarie]

Event:

Portland Sea Dogs at Reading Fightin Phils

FirstEnergy Stadium Philadelphia | Reading, PA

Fri, Apr 12, 2024, 11:59 PM

Please update the event map and add General Admission.

Link to the event on StubHub.com:

https://www.stubhub.com/reading-fightin-phils-reading-tickets-4-12-2024/event/152479991/

Link to the event from the primary ticket provider:

https://www.ticketreturn.com/prod2new/Buy.asp?EventID=340317

Thanks!

[Mauflores]

Hi Team,

Asking for your assistance in updating the map for this event and add GA PIT:

Event:Parker McCollum
Venue: Bert Ogden Arena
Date: Fri, Apr 05, 2024, 7:30 PM

Stubhub Link: https://www.stubhub.com/parker-mccollum-edinburg-tickets-4-5-2024/event/152440971/?quantity=0

Primary Link:  https://tix.axs.com/yIKvIwAAAADnEvjjAQAAAABM%2fv%2f%2f%2fwD%2f%2f%2f%2f%2fC0xpdmUgRXZlbnRzAP%2f%2f%2...