StubHub Community

TeamStubHub · ‎12-06-2019

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board.

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response.

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

Mauflores

Hi Team,

Seeking your assistance to add General Admission Balcony Seated Section for below event:

Event Name: Chase & Status
Venue: The Regency Ballroom, San Francisco, CA
Event Date & Time: May 30, 2024, 8:00 PM
Stubhub Link: https://www.stubhub.com/chase-and-status-san-francisco-tickets-5-30-2024/event/153292221/
Primary Link: https://www.axs.com/events/536840/chase-status-tickets

mariefemadrid

Hi Team,

Requesting for Stubhub map to be interactive for the event below:

Cannons

JJs Live|Fayetteville, AR

Thu, May 02, 2024, 8:00 PM

https://www.stubhub.com/cannons-fayetteville-tickets-5-2-2024/event/153372548/?

https://stubs.net/tickets/5985/cannons-at-jjs-live

Thank you!

mrapt102

Hello,

Can you please have your map updated to reflect a seated floor?

EVENT NAME: Glass Animals

EVENT DATE: 09/14/24 at 745p

STUBHUB LINK: https://www.stubhub.com/glass-animals-inglewood-tickets-9-14-2024/event/153369300/?quantity=0&sectio...

PRIMARY LINK: https://www.ticketmaster.com/human-musical-group-sensations-glass-animals-inglewood-california-09-14...

THANK YOU!!!

Mauflores

Hi Team,

Seeking your assistance to fix Stubhub map for below event. 100 level Sections must be Unreserved General Admission and add all 100 level WC Sections:

Event Name: Excision
Venue: Kia Forum, Inglewood, CA
Event Date & Time: Apr 13, 2024, 6:00 PM
Stubhub Link: https://www.stubhub.com/excision-inglewood-tickets-4-13-2024/event/152747064/
Primary Link: https://www.ticketmaster.com/event/09005F8C0F9459D1?