Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[pmarenson]

Please update the map to include the LOGE section. Thanks!

Tori Kelly

Riviera Theatre- Chicago, IL

9/28/24 7:30PM

https://www.stubhub.com/tori-kelly-chicago-tickets-9-28-2024/event/153389044/

https://www.axs.com/events/540612/tori-kelly-tickets

[mrapt102]

Hello,

Can you please have your map updated to reflect a SEATED floor and not a GA floor?

EVENT NAME: Sam Hunt

EVENT DATE: 09/24/24 at 730p

STUBHUB LINK: https://www.stubhub.com/sam-hunt-winnipeg-tickets-9-24-2024/event/153350343/?quantity=0&sections=157...

PRIMARY LINK: https://www.ticketmaster.ca/sam-hunt-locked-up-tour-2024-winnipeg-manitoba-09-24-2024/event/1100607B...

THANK YOU!!!

[mrapt102]

Hello,

Can you please have your map updated to reflect a pit like the primary?

EVENT NAME: Walker Hayes

EVENT DATE: 08/12/24 at 7p

STUBHUB LINK: https://www.stubhub.com/walker-hayes-bend-tickets-8-12-2024/event/153376343/?quantity=0&sections=&ti...

PRIMARY LINK: https://concerts.livenation.com/walker-hayes-same-drunk-tour-bend-oregon-08-12-2024/event/0F00607DE8...

THANK YOU!!!

[mrapt102]

Hello,

Can you please have your map updated to reflect the pit on the primary?

EVENT NAME: Miranda Lambert

EVENT DATE: 08/30/24 at 7p

STUBHUB LINK: https://www.stubhub.com/miranda-lambert-canandaigua-tickets-8-30-2024/event/153386426/?quantity=0&se...

PRIMARY LINK: https://www.ticketmaster.com/miranda-lambert-canandaigua-new-york-08-30-2024/event/00006082B10138B4

THANK YOU!!!

[mariefemadrid]

Hi Team,

Requesting to add EARLY BIRD (PRE-SALE) and EXPRESS LINE (EXPEDITED ENTRY) section on Stubhub map for the event below:

Sullivan King
11:11|El Paso, TX
Sat, Jun 01, 2024, 9:00 PM

https://wl.seetickets.us/event/SULLIVAN-KING-El-Paso-TX/590145?afflky=SteveVerdugo


https://www.stubhub.com/sullivan-king-el-paso-tickets-6-1-2024/event/153115086/?quantity=2

Thank you

[mrapt102]

Hello,

Can you please have your map updated to reflect the floor from the primary?

EVENT NAME: Fuerza Regida

EVENT DATE: 07/07/24 at 8p

STUBHUB LINK: https://www.stubhub.com/fuerza-regida-fresno-tickets-7-7-2024/event/153396930/?quantity=0

PRIMARY LINK: https://www.ticketmaster.com/fuerza-regida-pero-no-te-enamores-fresno-california-07-07-2024/event/1C...

THANK YOU!!!

[ayoneil]

Hi:

Map wrong for

event: ICE CUBE

Date: Apr 18 • Thu • 8:00PM • 2024

Stubhub Link: https://www.stubhub.com/ice-cube-cheyenne-tickets-4-18-2024/event/152830022/?quantity=0

Map Link: https://www.etix.com/ticket/p/67195819/ice-cube-cheyenne-the-lincoln-cheyenne?country=CA&language=en 

[gaugie999]

Every Inter Miami CF home game parking.  The Green lots that are selling for under $75 are 99.9999 percent general lots. Stubhub knows about this issue and refuses to fix it. My guess is it's the same seller 

[efinch]

Taylor Swift Vancouver map seating may be off- for example section 215- on ticketmaster it is slightly ahead of diamond stage while on stubhub it’s behind diamond

Wrong?: https://www.stubhub.ca/taylor-swift-vancouver-tickets-12-6-2024/event/152543798/?backUrl=%2Fsecure%2...

Right?: https://www.ticketmaster.ca/taylor-swift-the-eras-tour-vancouver-british-columbia-12-06-2024/event/1...

[aj123]

Hi Team,

Seeking your assistance to add EARLY BIRD and EXPRESS LINE sections for below event:

Event Name: Sullivan King
Venue: 11:11, El Paso, TX
Event Date & Time: Jun 01, 2024, 9:00 PM

Stubhub Link: https://www.stubhub.com/sullivan-king-el-paso-tickets-6-1-2024/event/153115086/?sections=&ticketClas...
Primary Link: https://wl.seetickets.us/event/SULLIVAN-KING-El-Paso-TX/590145?afflky=SteveVerdugo

Thank you!