cancel
Showing results for 
Search instead for 
Did you mean: 
If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

pmarenson
Rookie

Re: Map Errors on Site

Floor tickets do not appear on the interactive map. Please fix! Thanks!

 

Porter Robinson

Climate Pledge Arena- Seattle, WA

11/2/24 8PM

 

https://www.stubhub.com/porter-robinson-seattle-tickets-11-2-2024/event/153486056/

Reply
Loading...
pmarenson
Rookie

Re: Map Errors on Site

Please add the GA PIT section to the following event:

 

The Avett Brothers

The Rady Shell at Jacobs Park- San Diego, CA

10/6/24 7:30PM

 

https://www.stubhub.com/the-avett-brothers-san-diego-tickets-10-6-2024/event/153274808/

 

https://www.theshell.org/performances/the-avett-brothers/

 

 

Reply
Loading...
JONA
Rookie

Re: Map Errors on Site

Hi Team,

 

Kindly add   GA BLEACHERS Section on Stubhub map for this event  Salem Red Sox at Lynchburg Hillcats 07/02/2024  with Primary link  below for reference:

 

 

https://www.ticketreturn.com/prod2new/Buy.asp?EventID=338253&tfl=

 

 

Thnaks,

Jona

 

 

Reply
Loading...
pmarenson
Rookie

Re: Map Errors on Site

Please add the different Reserved sections *Front Right Center, Front Left Center, etc)

 

Flatland Cavalry

Red Rocks- Morrison, CO

10/7/24 7PM

 

https://www.stubhub.com/flatland-cavalry-morrison-tickets-10-7-2024/event/153500919/?sections=145597...

 

https://www.axs.com/events/552142/flatland-cavalry-tickets

 

Reply
Loading...
lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event:

Megadeth

Northwell Health at Jones Beach Theater Wantagh, NY

Sat, Sep 14, 2024, 6:30 PM

 

Kindly update the event map and add these sections:

Pit

Sec A-H

Sec 101-107

Sec 201-207

Sec 301-311

 

Link to the event on StubHub.com:

https://www.stubhub.com/megadeth-wantagh-tickets-9-14-2024/event/153473652/


Link to the event from the primary ticket provider:

https://concerts.livenation.com/event/1D006095A7283C29

 

Thanks!

 

Reply
Loading...
RmOropesa
Zamboni Driver

Re: Map Errors on Site

Hi Team,

 

Seeking your assistance to update GA PIT as one section for the below event;

 

Event Name: Megadeth

Venue: Hollywood Casino Amphitheatre - St. Louis, MO|Maryland Heights, MO Event Date & Time: Thu, Sep 26, 2024, 6:30 PM

 

https://stubhub.com/megadeth-maryland-heights-tickets-9-26-2024/event/153473697/

Reply
Loading...
RmOropesa
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Seeking your assistance to update GA PIT as one section for the below event;  

Event Name: Megadeth

Venue: Hollywood Casino Amphitheatre - St. Louis, MO|Maryland Heights, MO
Event Date & Time: 

Thu, Sep 26, 2024, 6:30 PM
 

 

Reply
Loading...
pmarenson
Rookie

Re: Map Errors on Site

Please show the Reserved sections in "Left, Center, Right' format like the primary shows. Thanks!

 

Taking Back Sunday

Greek Theatre- Los Angeles, CA

8/21/24 7:45 PM

 

https://www.stubhub.com/taking-back-sunday-los-angeles-tickets-8-21-2024/event/153503349/?sections=5...

 

https://www.axs.com/events/540432/taking-back-sunday-tickets

 

 

Reply
Loading...
aj123
Zamboni Driver

Re: Map Errors on Site

Hi Team,

 

Seeking your assistance to add GA Bleachers section on the map for below event:

 

Event Name: Delmarva Shorebirds at Lynchburg Hillcats
Venue: Bank of the James Stadium, Lynchburg, VA
Event Date & Time: Jul 12, 2024, 6:30 PM


Stubhub Link: https://www.stubhub.com/lynchburg-hillcats-lynchburg-tickets-7-12-2024/event/152513801/
Primary Link: https://www.milb.com/lynchburg/tickets/single-game-tickets


Thanks

Reply
Loading...
mrapt102
Rookie

Re: Map Errors on Site

Hello,

 

Can you please have your map updated to reflect the floor on the primary?

 

EVENT NAME: Nelly

EVENT DATE: 09/24/24 at 8p

 

STUBHUB LINK: https://www.stubhub.com/nelly-pikeville-tickets-9-14-2024/event/153500857/?quantity=0

 

PRIMARY LINK: https://www.ticketmaster.com/nelly-pikeville-kentucky-09-14-2024/event/1600609D7DFC1868

 

THANK YOU!!!

Reply
Loading...
Community Log-In Changes May 1st
We are changing the way you register and sign-in to the StubHub Community. After the switch, you will enter the email address you use to access the community in order to reset your password. You will enter your community username and new password and done!

Read about the changes here