- Event Name
- Event Date
- Link to the event on our site
- A link to a correct map (if you have one)
We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board.
We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response.
Rest assured, if it's being posted here, it is being reported right away.
Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.
Thank you!
What can I submit? |
|
What should I NOT submit? |
|
Will I get a follow up? |
No, all requests are reported automatically. |
How are my Requests prioritized? |
Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date. |
12-06-2019
Please show the Reserved sections in "Left, Center, Right' format like the primary shows. Thanks!
Taking Back Sunday
Greek Theatre- Los Angeles, CA
8/21/24 7:45 PM
https://www.axs.com/events/540432/taking-back-sunday-tickets
Hi Team,
Seeking your assistance to add GA Bleachers section on the map for below event:
Event Name: Delmarva Shorebirds at Lynchburg Hillcats
Venue: Bank of the James Stadium, Lynchburg, VA
Event Date & Time: Jul 12, 2024, 6:30 PM
Stubhub Link: https://www.stubhub.com/lynchburg-hillcats-lynchburg-tickets-7-12-2024/event/152513801/
Primary Link: https://www.milb.com/lynchburg/tickets/single-game-tickets
Thanks
Hello,
Can you please have your map updated to reflect the floor on the primary?
EVENT NAME: Nelly
EVENT DATE: 09/24/24 at 8p
STUBHUB LINK: https://www.stubhub.com/nelly-pikeville-tickets-9-14-2024/event/153500857/?quantity=0
PRIMARY LINK: https://www.ticketmaster.com/nelly-pikeville-kentucky-09-14-2024/event/1600609D7DFC1868
THANK YOU!!!
INCORRECT MAP ON SITE
Event Name - Vance Joy
Event Date - Sept 24 2024 at 7:00 PM, Scotiabank Arena, Toronto, Canada
Event Link on Site - https://www.stubhub.ca/vance-joy-toronto-tickets-9-24-2024/event/153487737/?quantity=2
Link to Correct Map - https://www.ticketmaster.ca/vance-joy-dream-your-life-away-toronto-ontario-09-24-2024/event/10006097...
SECTIONS B & C ON THE FLOOR ARE CURRENTLY TRANSPOSED ON STUBHUB'S MAP. SECTION C SHOULD BE CENTER SECTION BETWEEN SECTIONS A & B. PLEASE FIX ASAP. THANKS!
Please update the map to show the Reserved sections in Left, Center, Right format as the primary shows. thanks.
Taking Back Sunday
Greek Theatre- Los Angeles, CA
8/21/24 7:45PM
https://www.axs.com/events/540432/taking-back-sunday-tickets
Hello,
Can you please have your map updated to reflect the primary?
EVENT NAME: Russell Peters
EVENT DATE: 11/22/24 at 8p
STUBHUB LINK: https://www.stubhub.com/russell-peters-coachella-tickets-11-22-2024/event/153508754/?quantity=0
PRIMARY LINK: https://www.ticketmaster.com/russell-peters-coachella-california-11-22-2024/event/0900609AE9896361
THANK YOU!!!
Please put up the map for the following event:
Lucky Daye
The Warfield- San Francisco, CA
7/11/24 8PM
https://www.stubhub.com/lucky-daye-san-francisco-tickets-7-11-2024/event/153507181/
https://www.axs.com/events/552146/lucky-daye-tickets
Hi, Team,
I've been directed via DM to post here.
My five listings for TONIGHT'S (5/3/24)
are not showing up on the map in Lot H when a buyer clicks Lot H. The listings DO show up in the Listings column, but they do NOT show up in Lot H when a buyer clicks on Lot H. Therefore, nobody sees my tickets. My Listing IDs are below.
Here is a link to the event at StubHub: https://www.stubhub.com/parking-passes-only-los-angeles-dodgers-los-angeles-tickets-5-3-2024/event/1...
Thank you for your help with this. I appreciate you!
ListingID # 7360172936
ListingID # 7360276749
ListingID # 7360285048
ListingID # 7360292690
and
ListingID # 7360301210
Hi Team,
Please, kindly make section Balcony General Admission clickable on Stubhub Map for below event.
Lucky Daye
Warfield
San Francisco, CA
Thu, Jul 11, 2024, 8:00 PM
Stubhub link : https://www.stubhub.com/lucky-daye-san-francisco-tickets-7-11-2024/event/153507181/?
Primary Link : https://www.axs.com/events/552146/lucky-daye-tickets?skin=goldenvoice
Thanks!