Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[pmarenson]

Please update the map to include the reserved seating up to row 7. Thanks

T-pain

Red Rocks- Morrison, CO

10/30/24 6:30 PM

https://www.stubhub.com/t-pain-morrison-tickets-10-30-2024/event/153730368/?sections=282364&ticketCl...

https://www.axs.com/events/585945/t-pain-tickets

[mrapt102]

Hello,

Can you please have your sections updated to reflect a simpler primary?

EVENT NAME: Russell Howard

EVENT DATE: 09/21/24 at 7p

STUBHB LINK: https://www.stubhub.com/russell-howard-toronto-tickets-9-21-2024/event/153633605/?

PRIMARY LINK: https://www.ticketmaster.ca/russell-howard-live-toronto-ontario-09-21-2024/event/100060B8E2DB26F1?_g...

THANK YOU!!!

[mariefemadrid]

Hi Team,

Requesting to update the Stubhub parking map (add ADA Parking and South Lot) on the event below:

Third Eye Blind Parking

Hayden Homes Amphitheater Parking|Bend, OR

Fri, Jun 14, 2024, 6:01 PM

https://www.stubhub.com/parking-passes-only-yellowcard-bend-tickets-6-14-2024/event/152933555/?price...

https://concerts.livenation.com/south-lot-premier-parking-third-eye-bend-oregon-06-14-2024/event/0F0...

Thank you!

[SH123]

Hi,

Kindly asking for your assistance to make the map interactive for the event below;
Event name:
Third Eye Blind Yellowcard & Arizona-Parking
Event date: June 14,2024 6:01 PM
Primary link to the event: https://www.stubhub.com/parking-passes-only-yellowcard-bend-tickets-6-14-2024/event/152933555/?quant...

[pmarenson]

Please add the GA PIT section

https://www.stubhub.com/qveen-herby-los-angeles-tickets-10-31-2024/event/153705665/?sections=1588478...

https://www.axs.com/events/586126/qveen-herby-tickets

[katzbautista08]

REQUESTING FOR SH MAPPING

Event Name: Fishfest Parking  0501PM
Event Date: 06/15/24
Issue to Resolve: Please update map to be clickable and interactive (section LOT 1)
Primary Map Link: https://www.hondacenter.com/events/fishfest-2024/
Screenshot of SH error: 

Thanks!

[ayoneil]

Event Name: Charlotte de Witte

Event Date: 28 Jun • Fri • 20:00 • 2024

Venue: Parc Jean-Drapeau, Montreal, QC, Canada
Issue to Resolve: Please add VIP "Piknic Terrace"
Stubhub Link:: https://www.parkwhiz.com/gainbridge-fieldhouse-parking/boston-celtics-at-indiana-pacers-1349819/ 

Event Map Link: https://billetterie.piknicelectronik.com/Online/seatSelect.asp 

[Washbiz95]

I'm trying to sell 2 tickets for 

NASCAR Grant Park 165 and The Loop 110 - 2 Day Weekend Pass (July 6-7)

Chicago Street Course Chicago, Illinois, USA. But the Zone of the seats I have are not an option to select. You're missing Zone North Frontstretch Reserved. 

[Kaela]

Please correct interactive seating map for this listing asap, thanks.  

PASSENGER - Massey Hall, Toronto, On, Canada - Thurs August 22 2024

StubHub Link - https://www.stubhub.ca/passenger-toronto-tickets-8-22-2024/event/152891590/?quantity=2&sections=1576...

Correct Map Link on Ticketmaster - https://www.ticketmaster.ca/passenger-all-the-little-lights-anniversary-toronto-ontario-08-22-2024/e...

[mrapt102]

Hello,

Can you please have your floor updated on your map to reflect the primary?

EVENT NAME: Maddie and Tae

EVENT DATE: 09/28/24 at 8p

STUBHUB LINK: https://www.stubhub.com/maddie-tae-warren-tickets-9-28-2024/event/153766045/?quantity=2

PRIMARY LINK: https://www.ticketmaster.com/maddie-tae-warren-ohio-09-28-2024/event/050060CB989E3B8E

THANK YOU!!!