Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[lotus_gaymarie]

Event:

Trampled by Turtles

The Amp Ballantyne | Charlotte, NC

Sat, Oct 05, 2024, 7:00 PM

Kindly make the event map interactive.

Link to the event on StubHub.com:

https://www.stubhub.com/trampled-by-turtles-charlotte-tickets-10-5-2024/event/153666227/

Link to the event from the primary ticket provider:

https://www.tixr.com/groups/ampballantyne/events/trampled-by-turtles-105909

[lotus_gaymarie]

Event:

Zach Williams

Lyric Theater Arkansas | Harrison, AR

Sat, Aug 24, 2024, 8:00 PM

No map on site

Link to the event on StubHub.com:

https://www.stubhub.com/zach-williams-harrison-tickets-8-24-2024/event/154247418/

Link to the event from the primary ticket provider:

https://ticketpeak.co/lyrictheatre/events/9183-Zach%20Williams%20at%20the%2050th%20Anniversary%20of%...

[lotus_gaymarie]

Event:

Counting Crows

Pacific Amphitheatre | Costa Mesa, CA

Sat, Aug 31, 2024, 7:30 PM

Kindly add Lawn section on the event map.

Link to the event on StubHub.com:

https://www.stubhub.com/counting-crows-costa-mesa-tickets-8-31-2024/event/153359102/

Link to the event from the primary ticket provider:

https://www.etix.com/ticket/p/59972739/counting-crows-toad-the-wet-sprocket-costa-mesa-pacific-amphi...

[KG]

Event name =  Osheaga - FRIDAY

Event Date = August 2nd 2024 

WRONG - Stubhub link: https://www.stubhub.com/osheaga-music-and-arts-festival-montreal-tickets-8-2-2024/event/152847874/

RIGHT - Ticketmaster link = https://www.ticketmaster.ca/osheaga-2024-vendredi-montreal-quebec-08-02-2024/event/31006038799B1216?

Problem = there should be a PLATINUM section, not Diamond and Sky Lounge sections. This is at least the 3rd time this issue has come up and postings are not showing due to the incorrect map. The same problem exists for Saturday and Sunday as well. 

[mariefemadrid]

Hi Team,

Requesting to update the Stubhub map for the parking event below:
Sections:

MONTGOMERY LOT

CHEVROLET GARAGE

SOUTH LOT

YELLOW LOTS

PBR - Professional Bull Riders Parking

Dickies Arena Parking|Fort Worth, TX

Fri, Sep 27, 2024, 7:46 PM

https://www.stubhub.com/parking-passes-only-professional-bull-riders-pbr-fort-worth-tickets-9-27-202...

Thank you!

[SH123]

Hi team,

Kindly asking for your assistance to have the StubHub map corrected such as adding Montgomery,Yelow,Chevrolet and South sections for this event below;

Event name: PBR - Professional Bull Riders Parking
Event date and time: Fri, Sep 27, 2024, 7:46 PM
StubHub Link to event: https://www.stubhub.com/parking-passes-only-professional-bull-riders-pbr-fort-worth-tickets-9-27-202...
Primary link: Directions and Parking - Dickies Arena

Please see images for your reference:

Thank you in advance!

[angeldulce18]

Hi Team,

Please update and add the missing parking sections (Yellow Lots, South Lot, Montgomery Lot and Chevrolet Garage) on the following event:

Sexyy Red Parking

Dickies Arena Parking

Fort Worth, TX

Fri, Aug 30, 2024, 7:01 PM

Stubhub Link:

Sexyy Red Tickets - StubHub

Primarky Link:

Directions and Parking - Dickies Arena

[mariefemadrid]

Hi Team,

Requesting to update the Stubhub map for the parking event below:
Sections:

MONTGOMERY LOT

CHEVROLET GARAGE

SOUTH LOT

YELLOW LOTS

Fuerza Regida Parking

Dickies Arena Parking|Fort Worth, TX

Thu, Sep 19, 2024, 8:01 PM

SH link: https://www.stubhub.com/parking-passes-only-fuerza-regida-fort-worth-tickets-9-19-2024/event/1536252...

Primary Market: https://dickiesarena.com/directions-and-parking/

Thank you!

[angeldulce18]

Hi Team,Seeking your assistance to add Section Yellow Lot, Montgomery Lot, South Lot and Chevrolet Garage for below event:

Event Name: Carin Leon Parking
Venue: Dickies Arena Parking, Fort Worth, TX
Event Date & Time: Oct 10, 2024, 8:01 PM

Stubhub Link: https://www.stubhub.com/parking-passes-only-carin-leon-fort-worth-tickets-10-10-2024/event/153486716...

Primary Link: https://www.ticketmaster.com/dickies-arena-parking-montgomery-lot-carin-fort-worth-texas-10-10-2024/...

[angeldulce18]

Hi Team,

Seeking your assistance to add Section Yellow Lot, Montgomery Lot, South Lot and Chevrolet Garage for below event:

Event Name: Carin Leon Parking
Venue: Dickies Arena Parking, Fort Worth, TX
Event Date & Time: Oct 10, 2024, 8:01 PM

Stubhub Link: https://www.stubhub.com/parking-passes-only-carin-leon-fort-worth-tickets-10-10-2024/event/153486716...

Primary Link: https://www.ticketmaster.com/dickies-arena-parking-montgomery-lot-carin-fort-worth-texas-10-10-2024/...