Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[marylotustix00]

Hi Team,

Seeking your assistance to add missing section for below event:

missing section: LAWN

Event Name: Zach Williams
Venue: Lyric Theater - Ozark Arts Council, Arkansas, USA
Event Date & Time: 24 Aug • Sat • 20:00 • 2024

Stubhub Link: https://www.stubhub.com/zach-williams-harrison-tickets-8-24-2024/event/154247418/

Primary Link: https://ticketpeak.co/lyrictheatre/events/9183-Zach%20Williams%20at%20the%2050th%20Anniversary%20of%...

Thank you!

[RegalRoseton]

Katie Gavin at Thalia Hall

Wednesday, Dec 18th 2024

The floor is General Admission Standing.  Stubhub has it listed as General Admission Seated. The only seats are in the balcony.

https://www.ticketweb.com/event/katie-gavin-thalia-hall-tickets/13784613

[RegalRoseton]

IDKHOW:  Impending Gloom Tour at the Wiltern

Sunday, October 27th

The show also has a General Admission Pit Section.  There is currently not a way to list Pit Tickets. 

www.livenation.com/event/vvG10Zb5hc0AHb/idkhow-impending-gloom-tour

[katzbautista08]

REQUESTING FOR SH MAPPING

Event Name: Godsmack  8PM
Event Date: 10/10/2024
Issue to Resolve: Please add missing section GENERAL ADMISSION
Primary Map Link: https://www.ticketmaster.com/godsmack-reno-nevada-10-10-2024/event/170060A8BE372AEB
Screenshot of SH error: 

Thanks!

[lotus_gaymarie]

Event:
Inland Empire 66ers at Modesto Nuts
John Thurman Field | Modesto, CA
Sat, Aug 03, 2024, 6:05 PM

Grandstand should be GA and not a seated section.

Link to the event on StubHub.com:
https://www.stubhub.com/modesto-nuts-modesto-tickets-8-3-2024/event/152487316/

Link to the event from the primary ticket provider:
https://www.ticketreturn.com/prod2new/BuyNew.asp?EventID=341106

Thanks!

[mariefemadrid]

Hi Team,

Requesting to add Lawn section for the event below:

Zach Williams

Lyric Theater Arkansas|Harrison, AR

Sat, Aug 24, 2024, 8:00 PM

https://www.stubhub.com/zach-williams-harrison-tickets-8-24-2024/event/154247418/

Thank you!

[mariefemadrid]

Hi Team,

Requesting for Stubhub map to be interactive for the event below:

Rumours ATL - A Fleetwood Mac Tribute

The Ramkat|Winston-Salem, NC

Sat, Sep 07, 2024, 8:00 PM

https://www.stubhub.com/rumours-atl-tribute-to-fleetwood-mac-winston-salem-tickets-9-7-2024/event/15...

Thank you!

[mariefemadrid]

Hi Team,

Requesting to Lower Balcony and Upper Balcony to be updated to General Admission section for the event below:

Ski Mask The Slump God

The Fillmore Detroit|Detroit, MI

Thu, Aug 01, 2024, 7:00 PM

https://www.stubhub.com/ski-mask-the-slump-god-detroit-tickets-8-1-2024/event/153715973/

Thank you!

[A_L]

To correct map for this event. Primary link has changed seated Balcony to General Admission

Australian Pink Floyd Show 08/25/2024 07:30 PM
Saenger Theatre-LA

https://www.saengernola.com/events/australian-pink-floyd/tickets/26B2BD79-EB6D-4A1F-B631-D4636DE37D5...

[katzbautista08]

REQUESTING FOR SH MAPPING

Event Name: Lynyrd Skynyrd and ZZ Top  07:00 PM
Event Date: 08/09/2024
Issue to Resolve: Please update and make time from 8PM to 7PM on Stubhub
Primary Map Link: https://www.etix.com/ticket/mvc/legacyOnlineSale/performance/sale/switchSelectionMethod?selection_me...
Screenshot of SH error: 

Thanks!