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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

rafael27
Rookie

Re: Map Errors on Site

Hello,

can you please have the floor updated to reflect the floor on the primary?

EVENT NAME: Parker McCollum
EVENT DATE: 11/29/24 at 8p

STUBHUB LINK: https://www.stubhub.com/parker-mccollum-durant-tickets-11-29-2024/event/154827428/?quantity=

PRIMARY LINK: https://www.ticketmaster.com/event/0C0060F0D14C2E33

THANK YOU!!!!!!!

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marylotustix00
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Seeking your assistance to add missing section for below event:

missing section: LAWN


Event Name: Zach Williams
Venue: Lyric Theater - Ozark Arts Council, Arkansas, USA
Event Date & Time: 24 Aug • Sat • 20:00 • 2024

Stubhub Link: https://www.stubhub.com/zach-williams-harrison-tickets-8-24-2024/event/154247418/

Primary Link: https://ticketpeak.co/lyrictheatre/events/9183-Zach%20Williams%20at%20the%2050th%20Anniversary%20of%...

Thank you!

Reply
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RegalRoseton
Pit Crew

Re: Map Errors on Site

Katie Gavin at Thalia Hall

Wednesday, Dec 18th 2024

 

The floor is General Admission Standing.  Stubhub has it listed as General Admission Seated. The only seats are in the balcony.

 

https://www.ticketweb.com/event/katie-gavin-thalia-hall-tickets/13784613

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RegalRoseton
Pit Crew

Re: Map Errors on Site

IDKHOW:  Impending Gloom Tour at the Wiltern

Sunday, October 27th

The show also has a General Admission Pit Section.  There is currently not a way to list Pit Tickets. 

www.livenation.com/event/vvG10Zb5hc0AHb/idkhow-impending-gloom-tour

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katzbautista08
Zamboni Driver

Re: Map Errors on Site

REQUESTING FOR SH MAPPING

 

Event Name: Godsmack  8PM
Event Date: 10/10/2024
Issue to Resolve: Please add missing section GENERAL ADMISSION
Primary Map Link: https://www.ticketmaster.com/godsmack-reno-nevada-10-10-2024/event/170060A8BE372AEB
Screenshot of SH error: 

katzbautista08_0-1722379000308.png

Thanks!

Reply
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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event:
Inland Empire 66ers at Modesto Nuts
John Thurman Field | Modesto, CA
Sat, Aug 03, 2024, 6:05 PM

 

Grandstand should be GA and not a seated section.

 

Link to the event on StubHub.com:
https://www.stubhub.com/modesto-nuts-modesto-tickets-8-3-2024/event/152487316/

 

Link to the event from the primary ticket provider:
https://www.ticketreturn.com/prod2new/BuyNew.asp?EventID=341106

 

Thanks!

 

Reply
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mariefemadrid
Zamboni Driver

Re: Map Errors on Site

Hi Team,

 

Requesting to add Lawn section for the event below:

Zach Williams

Lyric Theater Arkansas|Harrison, AR

Sat, Aug 24, 2024, 8:00 PM

 

https://www.stubhub.com/zach-williams-harrison-tickets-8-24-2024/event/154247418/

Thank you!

Reply
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mariefemadrid
Zamboni Driver

Re: Map Errors on Site

Hi Team,

 

Requesting for Stubhub map to be interactive for the event below:

Rumours ATL - A Fleetwood Mac Tribute

The Ramkat|Winston-Salem, NC

Sat, Sep 07, 2024, 8:00 PM

 

https://www.stubhub.com/rumours-atl-tribute-to-fleetwood-mac-winston-salem-tickets-9-7-2024/event/15...

Thank you!

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mariefemadrid
Zamboni Driver

Re: Map Errors on Site

Hi Team,

 

Requesting to Lower Balcony and Upper Balcony to be updated to General Admission section for the event below:

Ski Mask The Slump God

The Fillmore Detroit|Detroit, MI

Thu, Aug 01, 2024, 7:00 PM

 

https://www.stubhub.com/ski-mask-the-slump-god-detroit-tickets-8-1-2024/event/153715973/

Thank you!

Reply
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A_L
Zamboni Driver

Re: Map Errors on Site

To correct map for this event. Primary link has changed seated Balcony to General Admission

Australian Pink Floyd Show 08/25/2024 07:30 PM
Saenger Theatre-LA

https://www.saengernola.com/events/australian-pink-floyd/tickets/26B2BD79-EB6D-4A1F-B631-D4636DE37D5...

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