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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

Re: Map Errors on Site

More Than This Tour with CeCe Winans

Wed • Mar 05, 2025 • 7:00 PM

VICTORY CHURCH TULSA, OK

 

 

THIS IS WHAT YOU HAVE NOW...

https://www.stubhub.com/cece-winans-tulsa-tickets-3-5-2025/event/155314517/?quantity=2

 

THIS IS WHAT IT SHOULD BE....

https://www.ticketmaster.com/event/0C006124F12649DE

Reply
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Re: Map Errors on Site

More Than This Tour with CeCe Winans

Wed • Mar 05, 2025 • 7:00 PM

VICTORY CHURCH TULSA, OK

 

 

THIS IS WHAT YOU HAVE NOW...

https://www.stubhub.com/cece-winans-tulsa-tickets-3-5-2025/event/155314517/?quantity=2

 

THIS IS WHAT IT SHOULD BE....

https://www.ticketmaster.com/event/0C006124F12649DE

Reply
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Re: Map Errors on Site

PHIL WICKHAM SOUTHERN CALIFORNIA CHRISTMAS TOUR

Tue Dec 3 2024

7:00 PM (Doors 6:00 PM)

WATER OF LIFE CHURCH

7625 East AvenueFontana, CA 92336
 
SHOULD HAVE THREE LEVELS OF TICKETS
 
VIP
EARLY ENTRY
GENERAL ADMISSION
 
THANK YOU ALL SO MUCH! YOU ROCK!
 
 
Reply
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Re: Map Errors on Site

PHIL WICKHAM SOUTHERN CALIFORNIA CHRISTMAS TOUR

 

Fri Dec 6 2024

7:00 PM (Doors 6:00 PM)

MARANATHA CHAPEL

10752 Coastwood RoadSan Diego, CA 92127
 
Ya'll have this map 
 
should have
 
GENERAL ADMISSION
EARLY ENTRY
VIP
 
THE SAME THING GOES FOR THURSDAY, DEC 5 AT THE EXACT SAME VENUE, 
 
THANKS A MILLION!
 
Reply
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Re: Map Errors on Site

PHIL WICKHAM SOUTHERN CALIFORNIA CHRISTMAS TOUR

 

THURSDAY Dec 5 2024

7:00 PM (Doors 6:00 PM)

MARANATHA CHAPEL

10752 Coastwood RoadSan Diego, CA 92127
 
Ya'll have this map 

https://www.stubhub.com/phil-wickham-san-diego-tickets-12-5-2024/event/155275354/?quantity=2

 
should have
 
GENERAL ADMISSION
EARLY ENTRY
VIP
 
THE SAME THING GOES FOR FRIDAY, DEC 6 AT THE EXACT SAME VENUE, 
 
THANKS SO MUCH!! 🙂
 
Reply
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SH123
Zamboni Driver

Re: Map Errors on Site

Hi team,

Seeking your assistance to add sections 1st/2nd Balcony,Loge and Main Floor rear and also make the said sections interactive on Stubhb map for the following event;
Nurse Blake 11/07/24 20:00 Paramount Theatre Cedar Rapids
Stubhub link to the event: https://www.stubhub.com/nurse-blake-cedar-rapids-tickets-11-7-2024/event/153284659/?quantity=0&price...
Primary link: https://ticket.artsiowa.com/nurse-blake/5088

Thank you in advance!

Reply
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Re: Map Errors on Site

PHIL WICKHAM - SOUTHERN CALIFORNIA CHRISTMAS TOUR - 2024

03 Dec • Tue • 19:00 • 2024
Water of Life Community Church, Fontana, California, USA
 
Reply
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coop2391
Pit Crew

Re: Map Errors on Site

Can you fix the map for The National in Seattle, WA on 10-01-24? PIT tickets are not showing on the map

 

 

Capture.PNG

Reply
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mariefe_madrid
Stagehand

Re: Map Errors on Site

HI Team,

 

Requesting to update the Stubhub map for the event below:

The Princess Bride in Concert

Meyerhoff Symphony Hall|Baltimore, MD

Sat, Jan 04, 2025, 7:30 PM

 

https://www.stubhub.com/the-princess-bride-baltimore-tickets-1-4-2025/event/155160918/?quantity=2

 

https://my.bsomusic.org/19093/19098

mariefe_madrid_0-1726855066407.png


Thank you!



Reply
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katzbautista08
Zamboni Driver

Re: Map Errors on Site

REQUESTING FOR SH MAPPING

 

Event Name: Thievery Corporation (16+ Event) 8PM
Event Date: 10/05/24
Issue to Resolve: Please change the name of RIGHT ACC and LEFT ACC to ADA
Primary Map Link: https://www.axs.com/events/543557/thievery-corporation-tickets
Screenshot of SH error: 

katzbautista08_0-1726878320994.png

Thanks!

Reply
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Community Log-In Changes May 1st
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Read about the changes here