Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[RoxanneWorsham]

More Than This Tour with CeCe Winans

Wed • Mar 05, 2025 • 7:00 PM

VICTORY CHURCH TULSA, OK

THIS IS WHAT YOU HAVE NOW...

https://www.stubhub.com/cece-winans-tulsa-tickets-3-5-2025/event/155314517/?quantity=2

THIS IS WHAT IT SHOULD BE....

https://www.ticketmaster.com/event/0C006124F12649DE

[RoxanneWorsham]

More Than This Tour with CeCe Winans

Wed • Mar 05, 2025 • 7:00 PM

VICTORY CHURCH TULSA, OK

THIS IS WHAT YOU HAVE NOW...

https://www.stubhub.com/cece-winans-tulsa-tickets-3-5-2025/event/155314517/?quantity=2

THIS IS WHAT IT SHOULD BE....

https://www.ticketmaster.com/event/0C006124F12649DE

[RoxanneWorsham]

PHIL WICKHAM SOUTHERN CALIFORNIA CHRISTMAS TOUR

Tue Dec 3 2024

7:00 PM (Doors 6:00 PM)

WATER OF LIFE CHURCH

7625 East AvenueFontana, CA 92336

SHOULD HAVE THREE LEVELS OF TICKETS

VIP

EARLY ENTRY

GENERAL ADMISSION

THANK YOU ALL SO MUCH! YOU ROCK!

[RoxanneWorsham]

PHIL WICKHAM SOUTHERN CALIFORNIA CHRISTMAS TOUR

Fri Dec 6 2024

7:00 PM (Doors 6:00 PM)

MARANATHA CHAPEL

10752 Coastwood RoadSan Diego, CA 92127

Ya'll have this map 

https://www.stubhub.com/phil-wickham-san-diego-tickets-12-6-2024/event/155246836/?quantity=2

should have

GENERAL ADMISSION

EARLY ENTRY

VIP

THE SAME THING GOES FOR THURSDAY, DEC 5 AT THE EXACT SAME VENUE, 

THANKS A MILLION!

[RoxanneWorsham]

PHIL WICKHAM SOUTHERN CALIFORNIA CHRISTMAS TOUR

THURSDAY Dec 5 2024

7:00 PM (Doors 6:00 PM)

MARANATHA CHAPEL

10752 Coastwood RoadSan Diego, CA 92127

Ya'll have this map 

https://www.stubhub.com/phil-wickham-san-diego-tickets-12-5-2024/event/155275354/?quantity=2

should have

GENERAL ADMISSION

EARLY ENTRY

VIP

THE SAME THING GOES FOR FRIDAY, DEC 6 AT THE EXACT SAME VENUE, 

THANKS SO MUCH!! 🙂

[SH123]

Hi team,

Seeking your assistance to add sections 1st/2nd Balcony,Loge and Main Floor rear and also make the said sections interactive on Stubhb map for the following event;
Nurse Blake 11/07/24 20:00 Paramount Theatre Cedar Rapids
Stubhub link to the event: https://www.stubhub.com/nurse-blake-cedar-rapids-tickets-11-7-2024/event/153284659/?quantity=0&price...
Primary link: https://ticket.artsiowa.com/nurse-blake/5088

Thank you in advance!

[RoxanneWorsham]

PHIL WICKHAM - SOUTHERN CALIFORNIA CHRISTMAS TOUR - 2024

03 Dec • Tue • 19:00 • 2024

Water of Life Community Church, Fontana, California, USA

https://www.stubhub.com/phil-wickham-fontana-tickets-12-3-2024/event/155279629/?qid=ddacff228340dead...

TICKET LEVEL OPTIONS  SHOULD BE

VIP

EARLY ENTRY

GENERAL ADMISSION

[coop2391]

Can you fix the map for The National in Seattle, WA on 10-01-24? PIT tickets are not showing on the map

[mariefe_madrid]

HI Team,

Requesting to update the Stubhub map for the event below:

The Princess Bride in Concert

Meyerhoff Symphony Hall|Baltimore, MD

Sat, Jan 04, 2025, 7:30 PM

https://www.stubhub.com/the-princess-bride-baltimore-tickets-1-4-2025/event/155160918/?quantity=2

https://my.bsomusic.org/19093/19098

Thank you!

[katzbautista08]

REQUESTING FOR SH MAPPING

Event Name: Thievery Corporation (16+ Event) 8PM
Event Date: 10/05/24
Issue to Resolve: Please change the name of RIGHT ACC and LEFT ACC to ADA
Primary Map Link: https://www.axs.com/events/543557/thievery-corporation-tickets
Screenshot of SH error: 

Thanks!