Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[angeldulce18]

Hi Team,

Seeking your assistance to please fix incorrect seating map and add missing Orchestra and Balcony sections.

Event details:

Trans-Siberian Orchestra Tribute

Stadium Theatre

Woonsocket, RI

Fri, Nov 29, 2024, 8:00 PM

Stubhub Link:

Trans-Siberian Orchestra Tribute Tickets - StubHub

Primary Link:

Choose seats. (csstix.com)

[sparkasse]

Map only shows General Admission floor -- but there's a reserved balcony.  I'm trying to sell a ticket in the reserved section.

Mogwai

Saturday, April 26th, 2025 8:00PM
Roseland Theater (Portland, OR)
All Ages General Admission Floor | 21 & Over Reserved Seating Balcony

Stubhub listing ...

https://www.stubhub.com/mogwai-portland-tickets-4-26-2025/event/155401596/?quantity=2

Event map ...

https://www.etix.com/ticket/p/57148993/mogwai-portland-roseland-theater?partner_id=100&_gl=1*c2oflf*...

[rafael27]

Hello,

Can you please have the floor updated to reflect the floor on the primary?

EVENT NAME: Sebastian Maniscalco
EVENT DATE: 01/07/25

STUBHUB LINK: https://www.stubhub.com/sebastian-maniscalco-west-valley-city-tickets-1-17-2025/event/155394620/

PRIMARY LINK: https://www.ticketmaster.com/sebastian-maniscalco-it-aint-right-tour-west-valley-city-utah-01-17-202...

THANK YOU!!!!!!!

[mariefe_madrid]

Hi Team,

Requesting to update section 177 to 117 for the event below:

Wild N Out

Barclays Center|Brooklyn, NY

Fri, Oct 11, 2024, 8:00 PM

https://www.stubhub.com/nick-cannon-brooklyn-tickets-10-11-2024/event/154205654/?priceOption=1%2C269...

https://www.ticketmaster.com/nick-cannon-presents-wild-n-out-brooklyn-new-york-10-11-2024/event/3000...

Thank you!

[Mauflores]

Hi Team,

Seeking your assistance to add Section GGG and  fix the placement of Section AAA to GGG and the stage for below event:

Event Name: Sebastian Maniscalco
Venue: Ball Arena|Denver, CO
Event Date & Time: Jan 19, 2025, 7:00 PM

Stubhub Link: https://www.stubhub.com/sebastian-maniscalco-denver-tickets-1-19-2025/event/155393661/
Primary Link: https://www.ticketmaster.com/event/1E00612A90BE1571?

[SH123]

Hi team,

Seeking your assistance to have the section Gold Lot interactive on Stubhub map for the following event;

NL Wild Card: Milwaukee Brewers vs. New York Mets - Game 3 Parking 10/03/24
Stubhub link: https://www.stubhub.com/parking-passes-only-milwaukee-brewers-milwaukee-tickets-10-3-2024/event/1540...
Primary link: https://www.mlb.com/brewers/ballpark/transportation/parking

Thank you in advance!

[mariefe_madrid]

Hi Team,

Requesting for Floor 2, A and K section to be interactive on Stubhub map for the event below:

Sebastian Maniscalco

Cross Insurance Arena|Portland, ME

Wed, Mar 05, 2025, 7:30 PM

Stubhub link: https://www.stubhub.com/sebastian-maniscalco-portland-tickets-3-5-2025/event/155393779/?quantity=2

Primary Market link: https://www.ticketmaster.com/sebastian-maniscalco-it-aint-right-tour-portland-maine-03-05-2025/event...

Thank  you!

[SH123]

Hi team,

Seeking your asssitance to make the Orchestra Front section interactive on Stubhub map for the following event;

Harry Potter and the Deathly Hallows™ Part 2 in Concert with the Seattle Symphony

Description

Saturday, November 2, 2024 at 1:00pm
Taper Auditorium

Stubhub link: https://www.stubhub.com/seattle-symphony-seattle-tickets-11-2-2024/event/153743136/?quantity=0&price...
Primary link: https://cart.seattlesymphony.org/events/detail/26321/263 24

Thank you in advance!

[mrapt102]

Hello,

Can you please have the floor updated to reflect the primary?

EVENT DATE: 12/15/24 at 730p

EVENT NAME: Sexyy Red

STUBHUB LINK:  https://www.stubhub.com/sexyy-red-tulsa-tickets-12-15-2024/event/155529236/?quantity=0&sections=&tic...

PRIMARY LINK:  https://www.ticketmaster.com/wynn-records-presents-sexyy-red-friends-tulsa-oklahoma-12-15-2024/event...

Thank you!!!

[mrapt102]

Hello,

Can you please have your map updated to reflect the primary?

EVENT DATE: 10/23/24 at 530p

EVENT NAME: AEW: Dynamite and Rampage

STUBHUB LINK: https://www.stubhub.com/aew-dynamite-west-valley-city-tickets-10-23-2024/event/155291392/?quantity=0...

PRIMARY LINK: https://www.ticketmaster.com/aew-presents-dynamite-rampage-west-valley-city-utah-10-23-2024/event/1E...

THANK YOU!!!