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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

angeldulce18
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Seeking your assistance to please fix incorrect seating map and add missing Orchestra and Balcony sections.

 

Event details:

Trans-Siberian Orchestra Tribute

Stadium Theatre

Woonsocket, RI

Fri, Nov 29, 2024, 8:00 PM

 

Stubhub Link:

Trans-Siberian Orchestra Tribute Tickets - StubHub

 

Primary Link:

Choose seats. (csstix.com)

 

Reply
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sparkasse
Zamboni Driver

Re: Map Errors on Site

Map only shows General Admission floor -- but there's a reserved balcony.  I'm trying to sell a ticket in the reserved section.

 

Mogwai

Saturday, April 26th, 2025 8:00PM
Roseland Theater (Portland, OR)
All Ages General Admission Floor | 21 & Over Reserved Seating Balcony

 

Stubhub listing ...

https://www.stubhub.com/mogwai-portland-tickets-4-26-2025/event/155401596/?quantity=2

 

Event map ...

https://www.etix.com/ticket/p/57148993/mogwai-portland-roseland-theater?partner_id=100&_gl=1*c2oflf*...

 

 

Reply
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rafael27
Rookie

Re: Map Errors on Site

Hello,


Can you please have the floor updated to reflect the floor on the primary?


EVENT NAME: Sebastian Maniscalco
EVENT DATE: 01/07/25

 

STUBHUB LINK: https://www.stubhub.com/sebastian-maniscalco-west-valley-city-tickets-1-17-2025/event/155394620/

 

PRIMARY LINK: https://www.ticketmaster.com/sebastian-maniscalco-it-aint-right-tour-west-valley-city-utah-01-17-202...

 

THANK YOU!!!!!!!

Reply
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mariefe_madrid
Stagehand

Re: Map Errors on Site

Hi Team,

 

Requesting to update section 177 to 117 for the event below:

Wild N Out

Barclays Center|Brooklyn, NY

Fri, Oct 11, 2024, 8:00 PM

 

https://www.stubhub.com/nick-cannon-brooklyn-tickets-10-11-2024/event/154205654/?priceOption=1%2C269...

 

https://www.ticketmaster.com/nick-cannon-presents-wild-n-out-brooklyn-new-york-10-11-2024/event/3000...

 

Thank you!

Reply
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Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Seeking your assistance to add Section GGG and  fix the placement of Section AAA to GGG and the stage for below event:

Event Name: Sebastian Maniscalco
Venue: Ball Arena|Denver, CO
Event Date & Time: Jan 19, 2025, 7:00 PM

Stubhub Link: https://www.stubhub.com/sebastian-maniscalco-denver-tickets-1-19-2025/event/155393661/
Primary Link: https://www.ticketmaster.com/event/1E00612A90BE1571?

Reply
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SH123
Zamboni Driver

Re: Map Errors on Site

Hi team,

Seeking your assistance to have the section Gold Lot interactive on Stubhub map for the following event;

NL Wild Card: Milwaukee Brewers vs. New York Mets - Game 3 Parking 10/03/24
Stubhub link: https://www.stubhub.com/parking-passes-only-milwaukee-brewers-milwaukee-tickets-10-3-2024/event/1540...
Primary link: https://www.mlb.com/brewers/ballpark/transportation/parking

Thank you in advance!

Reply
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mariefe_madrid
Stagehand

Re: Map Errors on Site

Hi Team,

 

Requesting for Floor 2, A and K section to be interactive on Stubhub map for the event below:

Sebastian Maniscalco

Cross Insurance Arena|Portland, ME

Wed, Mar 05, 2025, 7:30 PM

 

Stubhub link: https://www.stubhub.com/sebastian-maniscalco-portland-tickets-3-5-2025/event/155393779/?quantity=2

Primary Market link: https://www.ticketmaster.com/sebastian-maniscalco-it-aint-right-tour-portland-maine-03-05-2025/event...

Thank  you!

Reply
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SH123
Zamboni Driver

Re: Map Errors on Site

Hi team,

Seeking your asssitance to make the Orchestra Front section interactive on Stubhub map for the following event;

Harry Potter and the Deathly Hallows™ Part 2 in Concert with the Seattle Symphony

Description

Saturday, November 2, 2024 at 1:00pm
Taper Auditorium

Stubhub link: https://www.stubhub.com/seattle-symphony-seattle-tickets-11-2-2024/event/153743136/?quantity=0&price...
Primary link: https://cart.seattlesymphony.org/events/detail/26321/263 24

Thank you in advance!



Reply
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mrapt102
Rookie

Re: Map Errors on Site

Hello,

 

Can you please have the floor updated to reflect the primary?

 

EVENT DATE: 12/15/24 at 730p

EVENT NAME: Sexyy Red

 

STUBHUB LINK:  https://www.stubhub.com/sexyy-red-tulsa-tickets-12-15-2024/event/155529236/?quantity=0&sections=&tic...

 

PRIMARY LINK:  https://www.ticketmaster.com/wynn-records-presents-sexyy-red-friends-tulsa-oklahoma-12-15-2024/event...

 

Thank you!!!

Reply
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mrapt102
Rookie

Re: Map Errors on Site

Hello,

 

Can you please have your map updated to reflect the primary?

 

EVENT DATE: 10/23/24 at 530p

EVENT NAME: AEW: Dynamite and Rampage

 

STUBHUB LINK: https://www.stubhub.com/aew-dynamite-west-valley-city-tickets-10-23-2024/event/155291392/?quantity=0...

 

PRIMARY LINK: https://www.ticketmaster.com/aew-presents-dynamite-rampage-west-valley-city-utah-10-23-2024/event/1E...

 

THANK YOU!!!

Reply
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