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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

Quiennie
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update map on Stubhub and Add the following section: Balcony 1, Balcony 2, Loge, General Admission and Premier Seating for this event:

 

 

Alter Bridge - Pawns & Kings Tour
Wed 01 Feb, 18:00
The Wellmont Theatre, Montclair, NJ


Stubhub Link: https://www.stubhub.com/alter-bridge-montclair-tickets-2-1-2023/event/150373875/?quantity=5


Please match the map on the primary market with link below for reference: https://www.ticketmaster.com/wdha-presents-alter-bridge-pawns-kings-montclair-new-jersey-02-01-2023/... 


Thanks,

Quiennie

Reply
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Quiennie
Zamboni Driver

Re: Map Errors on Site

Hi Team,
 
Please update map on Stubhub and finish stage and floor layout for this event:
 
Jeff Dunham
Wed 15 Mar, 19:00
Resch Center, Green Bay, WI
 
 
Primary Link: Jeff Dunham 03/15/23
 
 
Thanks,
 
Quiennie
Reply
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Quiennie
Zamboni Driver

Re: Map Errors on Site


Hi Team,

Please update map on Stubhub and complete stage and floor layout for this event: 

 

Jim Gaffigan Tickets (Rescheduled from 18 Nov 2022)
Sat 15 Apr, 19:00
Van Andel Arena, Grand Rapids, MI

Stubhub Link: https://www.stubhub.com/jim-gaffigan-grand-rapids-tickets-4-15-2023/event/105265559/?quantity=0

Primary Link: https://www.ticketmaster.com/jim-gaffigan-dark-pale-tour-grand-rapids-michigan-04-15-2023/event/0800...


Thanks,

Quiennie

Reply
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mariefe_madrid
Stagehand

Re: Map Errors on Site

Hi Team,

 

Requesting to remove the Orchestra section and Floor Rear section and replace it with General Admission Floor for the event below:

The Backseat Lovers

Fox Theater Oakland|Oakland, CA

Tue, Apr 25, 2023, 8:00 PM

 

https://www.stubhub.com/the-backseat-lovers-oakland-tickets-4-25-2023/event/151236930/?quantity=1

 

https://www.ticketmaster.com/the-backseat-lovers-waiting-to-spill-world-tour/event/1C005D6AC0C63C78?...

 

Thank you

Reply
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JONA
Rookie

Re: Map Errors on Site

Hi Team,

 

Kindly add StubHub map on this event (Spring Training - Los Angeles Angels at San Francisco Giants 03/19/2023 )  to match the map on the primary market with link below for  reference: 

 

 

 

https://mlb.tickets.com/?agency=MLBST_MPV&orgid=20395&pid=9185127&tfl=San_Francisco_Giants-Tickets-S...

 

 

 

Thanks,

Jona

 

 

 

 

 

Reply
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jpmelby
Team Mascot

Re: Map Errors on Site

Morgan Wallen Concert has incorrect mapping for the September 2, 2023 event at FedEx Field in Landover MD.

 

Wrong: https://www.stubhub.com/morgan-wallen-landover-tickets-9-2-2023/event/151294882/?quantity=5

 

Correct: https://www.ticketmaster.com/morgan-wallen-one-night-at-a-landover-maryland-09-02-2023/event/15005D8...

 

Thanks!

Reply
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zhariiel
Zamboni Driver

Re: Map Errors on Site

Hi Team, 

 

Seeking your assistance to add the missing section A-F on this event:

 

Event Name: Hamilton
Event Date & Time: 12/21/22  7:30 PM
Stubhub Link: https://www.stubhub.com/hamilton-cleveland-cleveland-tickets-12-21-2022/event/150442609/?quantity=1
Primary Link: https://tickets.playhousesquare.org/online/default.asp?doWork::WScontent::loadArticle=Load&BOparam::...

 

Thank you !

Reply
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zhariiel
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Seeking your assistance to add the missing section A-F on this event:Event Name: Hamilton
Event Date & Time: 12/31/22 @ 130pm
Primary Link: https://tickets.playhousesquare.org/online/default.asp?doWork::WScontent::loadArticle=Load[…]rticle:...


Thank you !

Reply
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mariefe_madrid
Stagehand

Re: Map Errors on Site

Hi Team,

 

Requested to update the map seat on the event below:

Houndmouth

Fox Theatre Boulder|Boulder, CO

Sat, Dec 31, 2022, 9:00 PM

 

https://www.stubhub.com/houndmouth-boulder-tickets-12-31-2022/event/150446083/

 

https://tix.axs.com/DrsuCQAAAABgERh7AAAAAABb%2fv%2f%2f%2fwD%2f%2f%2f%2f%2fBXRoZW1lAP%2f%2f%2f%2f%2f%...

 

Thank you

Reply
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zhariiel
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Kindly update the Stuhbub map, this event has Section General Admission 1-4. Below is the primary link for your reference.

Event Name: Sibling Rivalry
Event Date & Time: 03/15/23 8PM

Primary Link: https://www.axs.com/events/453528/sibling-rivalry-tickets

Thank you!

Reply
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Community Log-In Changes May 1st
We are changing the way you register and sign-in to the StubHub Community. After the switch, you will enter the email address you use to access the community in order to reset your password. You will enter your community username and new password and done!

Read about the changes here