Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[Mauflores]

Hi Team,

Asking for your assistance in adding VIP GENERAL ADMISSION for this event:

Event: Carl Cox
Venue: Factory 93
Date: Sat, Oct 21, 2023, 4:00 PM

Stubhub Link: https://www.stubhub.com/carl-cox-los-angeles-tickets-10-21-2023/event/151765817/?clickref=1101lwMZL2...
Primary Link: https://factory93.frontgatetickets.com/event/wwlf7lpdu0rktf2r

[katzbautista]

Hi team,

Please update Stubhub Floor map clickable

Event Name: Siddhartha
Event Date: 10/20/2023
Issue to Resolve: Floor map to be clickable
Primary Map Link: https://concerts.livenation.com/siddhartha-us-tour-2023-atlanta-georgia-10-20-2023/event/0E005E49C5C...

Thanks,

Katz

[katzbautista]

Hi team,

Event Name: Siddhartha 
Event Date: 6/7/2023
Issue to Resolve: Update floor map
Primary Map Link: https://concerts.livenation.com/siddhartha-us-tour-2023-houston-texas-06-07-2023/event/3A005E4915CEA...
 

Thank you,

Katz

[teddylegend]

Dave Mathews Band

5/23/23

Walmart Amp.

The correct map is here:  https://buy.amptickets.com/25375/25426

Stubhub link:  https://www.stubhub.com/dave-matthews-band-rogers-tickets-5-23-2023/event/151417481/?quantity=2&sect...

[ticketnerds]

Please add the standard Fenway Park map concert map for the three Morgan Wallen shows:
https://www.stubhub.com/morgan-wallen-boston-tickets-8-16-2023/event/151299006/

https://www.stubhub.com/morgan-wallen-boston-tickets-8-17-2023/event/151294937/

https://www.stubhub.com/morgan-wallen-boston-tickets-8-18-2023/event/151268277/?quantity=2

It has been "coming soon" for months. Thanks

[EWE]

This map is completely wrong.  Missing all of the reserved floor sections.

https://www.stubhub.com/the-postal-service-south-kingstown-tickets-9-9-2023/event/151305591/?quantit...

https://uritix.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo?ticketCode=GS%3AURI%3A23RC%3A090923%3A&l...

[cassandreolson]

6274568417

https://www.ticketmaster.com/event/0F005E93EBDC4B94

Event Name Aerosmith

- Event Date Date : 28-Nov-2023 7:00 PM

- Link to the event on our site
https://www.stubhub.com/aerosmith-seattle-tickets-11-28-2023/event/151744426/?quantity=2

- A link to a correct map (if you have one)

What buyer saw- section PIT

what seller imputed on listing-section FLOOR

[Mauflores]

Hi Team,

Asking for your assistance in updating the section for this event into GENERAL ADMISSION and Premium Banquette.

Event:Carlos Ballarta (21+ Event)
Venue: San Jose Improv
Date:Sat, May 27, 2023, 9:30 PM

Stubhub Link:https://www.stubhub.com/carlos-ballarta-san-jose-tickets-5-27-2023/event/151762381/?clickref=1101lwN...

Primary Link: https://www.ticketweb.com/event/carlos-ballarta-en-espaol-san-jose-improv-tickets/12882895

[jakeong]

Hi Team,

Asking for your assistance in updating the map for this events

Event: A Mei
Venue: Axiata Arena , Kuala Lumpur
Date:Sat, AUG 25 & 26, 2023, 8:00 PM

Stubhub Link:https://www.stubhub.com/a-mei-kuala-lumpur-tickets-8-25-2023/event/151766551/

https://www.stubhub.com/a-mei-kuala-lumpur-tickets-8-26-2023/event/151766708/

Primary Link: https://www.ticket2u.com.my/event/30994?r=bb

[mariefe_madrid]

Hi Team,

Requesting to activate the map seat for the event below:

Goth Babe

The Sound - Del Mar|Del Mar, CA

Sat, Sep 23, 2023, 8:00 PM

https://www.stubhub.com/goth-babe-del-mar-tickets-9-23-2023/event/151803706/

https://www.ticketmaster.com/event/0A005EAF98691FB3?irgwc=1&clickid=WXKX4zRs8xyNT1lS6%3AQbdSECUkAXZJ...