Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[nordique]

Eric Church 9/23/23

https://www.stubhub.com/eric-church-charlotte-tickets-9-23-2023/event/151377117/?quantity=2&sections...

My row does not post on my listing id 6463436880. I have a ticket in section 3 row H but the row does not populate- please help- I have called numerous times

[lotus_gaymarie]

Event:  Martin Amini (21+ Event)  09/14/23 

Please make the event map interactive.

Link to the event on StubHub.com:

https://www.stubhub.com/martin-amini-san-jose-tickets-9-14-2023/event/151666242/?

Link to the event from the primary ticket provider:

https://www.ticketweb.com/event/martin-amini-san-jose-improv-tickets/13119185

Thanks!

[acmp]

Hi Team,
Please add the following event on Skybox:
The Anthem Washington DC, DC
Primary Link:
https://www.ticketmaster.com/an-intimate-evening-with-nathaniel-rateliff-washington-district-of-colu...

[Mauflores]

Hi Team,

Please update the options for this event and add:
GENERAL ADMISSION
GENERAL ADMISSION 21+

Duster
Showbox at the Market
Seattle, WA
Sat, Oct 28, 2023, 8:00 PM

Primary Link: https://www.axs.com/events/495380/duster-tickets

[Lotusjoyce]

Hi Team, 

Please update the stubhub map for this event:

The map sections are General Admission and Liberty Lunch VIP

Local Natives
Stubbs BarBQ | Austin, TX
Sat, Sep 16, 2023, 7:00 PM

https://www.ticketmaster.com/local-natives-time-will-wait-for-austin-texas-09-16-2023/event/3A005EDB...

https://www.stubhub.com/local-natives-austin-tickets-9-16-2023/event/151778269/

Thank you 

[Mauflores]

Hi Team,

Asking for your assistance in updating then map and add 

WOODSTOCK LOT:

Event: South Carolina Gamecocks Football Parking
Venue: Williams-Brice Stadium Parking
Date: Sat, Sep 23, 2023, 1:00 PM

Stubhub Link: https://www.stubhub.com/parking-passes-only-south-carolina-gamecocks-football-columbia-tickets-9-23-...

Primary Link: https://www.ticketmaster.com/event/2D005EFBAD4E56B8 

[Mauflores]

Hi Team,

Please update and add the map for this event:

Stephen Sanchez
The Factory in Deep Ellum
Dallas, TX
Sat, Nov 11, 2023, 8:00 PM
Stubhub Link:https://www.stubhub.com/stephen-sanchez-dallas-tickets-11-11-2023/event/151417285/?clickref=1011lxNx...

Primary Link: https://www.axs.com/events/466763/stephen-sanchez-tickets

[lotus_gaymarie]

Event:  Night Before Christmas 12/10/23 @ 230pm

Kindly add Mezzanine and Balcony sections on the event map.

Link to the event on StubHub.com:

https://www.stubhub.com/the-nightmare-before-christmas-gothic-ball-bazaar-houston-tickets-12-10-2023...

Link to the event from the primary ticket provider:

https://cart.houstonsymphony.org/12302/12303

Thanks!

[lotus_gaymarie]

Hi Team,

Please add section MEZZANINE and BALCONY for the below event.

Raiders of the Lost Ark

Jones Hall at Wortham Center| Houston, TX

Sat, Nov 04, 2023, 7:30 PM

Primary link : https://houstonsymphony.org/tickets/concerts/raiders-of-the-lost-ark-in-concert-2/

Stubhub link: https://www.stubhub.com/raiders-of-the-lost-ark-in-concert-houston-tickets-11-4-2023/event/152017962...

[pdavidson18]

- Event Name: PARKING PASSES ONLY Bethune-Cookman Wildcats at Miami Hurricanes Football

- Event Date: Sept 14

- Link to the event on our site:

https://www.stubhub.com/parking-passes-only-miami-hurricanes-football-miami-tickets-9-14-2023/event/...

- A link to a correct map (if you have one): 

https://miamihurricanes.com/tickets/football-parking/

The green lot is missing on StubHub