StubHub Community

TeamStubHub · ‎12-06-2019

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board.

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response.

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

lotustixmalou · ‎09-30-2023

Hi team,

Please, correct map of below event. see attached image for reference:

Event Name: Cannibal Corpse
Venue: Royal Oak Music Theatre, Royal Oak, MI
Date: October 2, 2023, 5:30 PM

Stubhub link: https://www.stubhub.com/cannibal-corpse-royal-oak-tickets-10-2-2023/event/151959559/

Primary ticket provider link: https://www.axs.com/events/490371/cannibal-corpse-mayhem-tickets

lotustixmalou · ‎09-30-2023

Hi team,

Please, correct map of below event:

Event Name: Larry Fleet
Venue: Royal Oak Music Theatre, Royal Oak, MI
Date: October 19, 2023, 7:00 PM

Stubhub link: https://www.stubhub.com/larry-fleet-royal-oak-tickets-10-19-2023/event/151816297/

Primary ticket provider link: https://www.axs.com/events/486657/larry-fleet-tickets

lotustixmalou · ‎09-30-2023

Hi team,

Please, correct map of below event:
Crash Test Dummies
Pablo Center at the Confluence, Eau Claire, WI
November 29, 2023, 7:30 PM

Stubhub link: https://www.stubhub.com/crash-test-dummies-eau-claire-tickets-11-29-2023/event/152281248/

Primary ticket provider link: https://www.axs.com/events/492674/crash-test-dummies-tickets

lotustixmalou · ‎09-30-2023

Hi team,

Please, correct map of below event:
Philip Daniel
RCU Theatre - Pablo Center at the Confluence, Eau Claire, WI
December 1, 2023, 7:30 PM

Stubhub link: https://www.stubhub.com/philip-daniel-eau-claire-tickets-12-1-2023/event/152281310/

Primary ticket provider link: https://www.axs.com/events/492726/philip-daniel-tickets

katzbautista08 · ‎09-30-2023

(This is a show ticket - NOT prepaid pass only)

Event Name: Jhene Aiko
Event Date: 12/2/2023
Issue to Resolve: Please update correct name to "Jhene Aiko"
Primary Map Link: https://www.ticketmaster.com/jhene-aiko-oakland-california-12-02-2023/event/1C005F32E4D6374B
Screenshot of SH error:

Thanks!

katzbautista08 · ‎09-30-2023

Event Name: Alejandro Fernandez Parking
Event Date: 10/6/23
Issue to Resolve: Please add AVENIDA SOUTH GARAGE section on the actual map
Primary Map Link: https://www.parkwhiz.com/toyota-center-parking/alejandro-fernandez-1318412/
Screenshot of SH error:

Thanks!