Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[Indiana_Jones]

For Kane Brown in Tampa, FL on Fri 5/31 and Sat 6/1, please add the seating chart for these shows. Thank you.

Stubhub Maps: Fri Show: https://www.stubhub.com/kane-brown-tampa-tickets-5-31-2024/event/152332819/

                         Sat Show: https://www.stubhub.com/kane-brown-tampa-tickets-6-1-2024/event/152332822/?quantity=2

Ticketmaster: https://www.ticketmaster.com/kane-brown-tampa-florida-06-01-2024/event/0D005F32DD6C1080

[mariefe_madrid]

Hi Team,

Requesting to update map seat on the event below:

Thomas Day

Mercury Lounge - NY|New York, NY

Thu, Oct 26, 2023, 6:00 PM

https://www.stubhub.com/thomas-day-new-york-tickets-10-26-2023/event/152358809/?quantity=2

https://www.ticketmaster.com/thomas-day-new-york-new-york-10-26-2023/event/00005F36C7356C0B

Thank you!

[ilconto]

St. John's Red Storm Basketball at Madison Square Garden has an incorrect seat map for all the games.  It is missing Section VIP12.    

Gavitt Tipoff Games: Michigan Wolverines at St Johns Red Storm Basketball, Nov 13 2023 • TBA

Madison Square Garden, New York, New York, USA

Wrong:

https://www.stubhub.com/st-johns-red-storm-basketball-new-york-tickets-11-13-2023/event/152245893/?q...

Correct: https://www.msg.com/madison-square-garden/seating/msg-knicks

thank you

https://www.stubhub.com/st-johns-red-storm-basketball-new-york-tickets-11-13-2023/event/152245893/?q...

[mrapt102]

EVENT NAME: TobyMac

EVENT DATE: 02/02/24 at 7p

WRONG LINK: https://www.stubhub.com/tobymac-rio-rancho-tickets-2-2-2024/event/152301757/?quantity=4&sections=&ti...

CORRECT LINK: https://www.ticketmaster.com/tobymac-hits-deep-tour-rio-rancho-new-mexico-02-02-2024/event/1E005F26D...

[mrapt102]

EVENT NAME: Myriam Hernandez

EVENT DATE: 03/17/24 at 8p

WRONG LINK: https://www.stubhub.com/myriam-hernandez-kissimmee-tickets-3-17-2024/event/152365387/?quantity=2

CORRECT LINK: https://www.ticketmaster.com/myriam-hernandez-invencible-usa-tour-2024-kissimmee-florida-03-17-2024/...

[Mauflores]

Hi Team,

Asking for your assistance in to update the map and make all sections clickable or interactive:

Event: Brian Regan
Venue: Long Center - Lafayette
Date: Thu, Oct 05, 2023, 7:30 PM

Stubhub Link: https://www.stubhub.com/brian-regan-lafayette-tickets-10-5-2023/event/151892564/?quantity=0&clickref...

Primary Link: https://ci.ovationtix.com/35946/production/1159785?performanceId=11278264

[lotustixmalou]

Hi team,

Please, correct map of below event. see attached image for reference:

Event Name: Cannibal Corpse
Venue: Royal Oak Music Theatre, Royal Oak, MI
Date: October 2, 2023, 5:30 PM

Stubhub link: https://www.stubhub.com/cannibal-corpse-royal-oak-tickets-10-2-2023/event/151959559/

Primary ticket provider link: https://www.axs.com/events/490371/cannibal-corpse-mayhem-tickets

[lotustixmalou]

Hi team,

Please, correct map of below event:

Event Name: Larry Fleet
Venue: Royal Oak Music Theatre, Royal Oak, MI
Date: October 19, 2023, 7:00 PM

Stubhub link: https://www.stubhub.com/larry-fleet-royal-oak-tickets-10-19-2023/event/151816297/

Primary ticket provider link: https://www.axs.com/events/486657/larry-fleet-tickets

[lotustixmalou]

Hi team,

Please, correct map of below event:
Crash Test Dummies
Pablo Center at the Confluence, Eau Claire, WI
November 29, 2023, 7:30 PM

Stubhub link: https://www.stubhub.com/crash-test-dummies-eau-claire-tickets-11-29-2023/event/152281248/

Primary ticket provider link: https://www.axs.com/events/492674/crash-test-dummies-tickets

[lotustixmalou]

Hi team,

Please, correct map of below event:
Philip Daniel
RCU Theatre - Pablo Center at the Confluence, Eau Claire, WI
December 1, 2023, 7:30 PM

Stubhub link: https://www.stubhub.com/philip-daniel-eau-claire-tickets-12-1-2023/event/152281310/

Primary ticket provider link: https://www.axs.com/events/492726/philip-daniel-tickets