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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Asking for your assistance in updating the floor section and stage area for this event:

Event: Ringling Bros B&B Circus
Venue: American Airlines Center - TX
Date: Sun, Jul 28, 2024, 12:00 PM

Primary Link: https://www.ticketmaster.com/ringling-bros-and-barnum-bailey-presents-dallas-texas-07-28-2024/event/... map.png

Reply
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katzbautista
Zamboni Driver

Re: Map Errors on Site

REQUESTING FOR SH MAPPING

 

Event Name: Tedeschi Trucks Band  7PM
Event Date: 6/4/24
Issue to Resolve: Please add missing section for this event (General Admission)
Primary Map Link: https://www.ticketmaster.com/event/17006047F4E6A621?brand=grandsierraresort&hsCtaTracki[…]e-89ef-550...
Screenshot of SH error: 

katzbautista_0-1710375130850.png

Thanks!

 

Reply
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AC_2024
Waterboy

Re: Map Errors on Site

For Josiah and the Bonnevilles, 3/29/24 at World Cafe Live, Philadelphia PA you are only showing general admission when I go to list tickets. There are also some reserved seats.

https://sell.stubhub.com/Secure/Pipeline/Sell/TicketDetails/Quantity?ID=54247a5b-f783-4491-b89c-cd36...

 

Reply
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Re: Map Errors on Site

- Event Name: Houston Rodeo with Zac Brown Band

- Event Date: 3/14/2024

- Link to the event on our site:

https://www.stubhub.com/houston-livestock-show-and-rodeo-houston-tickets-3-14-2024/event/151874511/?...

- A link to a correct map (if you have one):

https://www.rodeohouston.com/seating-maps/

 

Action Seats are rows 1-8 in front of select 100-level sections. The StubHub map is only displaying the numbered row Action Seats for those sections, and not displaying the lettered row seats. Impacted sections are sections 103-109 and 123-130. Please correct so that the Numbered row actions seats appear in the action seat boxes and the lettered rowed seats appear in the impacted 100-level sections.

Reply
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Re: Map Errors on Site

- Event Name: Houston Rodeo with Jonas Brothers

- Event Date: 3/15/2024

- Link to the event on our site:

https://www.stubhub.com/houston-livestock-show-and-rodeo-houston-tickets-3-15-2024/event/151874430/

 

- A link to a correct map (if you have one):

https://www.rodeohouston.com/seating-maps/

 

Action Seats are rows 1-8 in front of select 100-level sections. The StubHub map is only displaying the numbered row Action Seats for those sections, and not displaying the lettered row seats. Impacted sections are sections 103-109 and 123-130. Please correct so that the Numbered row actions seats appear in the action seat boxes and the lettered rowed seats appear in the impacted 100-level sections.

Reply
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Re: Map Errors on Site

- Event Name: Houston Rodeo with Brad Paisley

- Event Date: 3/16/2024

- Link to the event on our site:

https://www.stubhub.com/houston-livestock-show-and-rodeo-houston-tickets-3-16-2024/event/151968522/

 

- A link to a correct map (if you have one):

https://www.rodeohouston.com/seating-maps/

 

Action Seats are rows 1-8 in front of select 100-level sections. The StubHub map is only displaying the numbered row Action Seats for those sections, and not displaying the lettered row seats. Impacted sections are sections 103-109 and 123-130. Please correct so that the Numbered row actions seats appear in the action seat boxes and the lettered rowed seats appear in the impacted 100-level sections.

Reply
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Re: Map Errors on Site

- Event Name: Houston Rodeo with Eric Church

- Event Date: 3/17/2024

- Link to the event on our site:

https://www.stubhub.com/houston-livestock-show-and-rodeo-houston-tickets-3-17-2024/event/151874218/

 

- A link to a correct map (if you have one):

https://www.rodeohouston.com/seating-maps/

 

Action Seats are rows 1-8 in front of select 100-level sections. The StubHub map is only displaying the numbered row Action Seats for those sections, and not displaying the lettered row seats. Impacted sections are sections 103-109 and 123-130. Please correct so that the Numbered row actions seats appear in the action seat boxes and the lettered rowed seats appear in the impacted 100-level sections.

Reply
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katzbautista08
Zamboni Driver

Re: Map Errors on Site

Hi Team,

 

Seeking your assistance to update event map for below event:


Event Name: Ringling Bros B&B Circus
Venue: SAP Center, San Jose, CA
Event Date & Time: Sep 07, 2024, 11:00 AM


Stubhub Link: https://www.stubhub.com/ringling-bros-and-barnum-and-bailey-circus-tour-san-jose-tickets-9-7-2024/ev...
Primary Link: https://www.ticketmaster.com/event/1C006026E10D6572?

 

Thanks!

Reply
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aj123
Zamboni Driver

Re: Map Errors on Site

Hi Team,


Seeking your assistance to add Standing Room Only section for below event:


Event Name: Chelsea Handler
Venue: Luther Burbank Center for the Arts - Ruth Finley Person Theater, Santa Rosa, CA
Event Date & Time: Apr 14, 2024, 7:00 PM


Stubhub Link: https://www.stubhub.com/chelsea-handler-santa-rosa-tickets-4-14-2024/event/152498767/
Primary Link: https://tickets.lutherburbankcenter.org/0/5174


Thank you!

Reply
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aj123
Zamboni Driver

Re: Map Errors on Site

Hi Team,


Seeking your assistance to replace A-F SROs sections with Track SRO section for below event:


Event Name: Warren Zeiders
Venue: Clearfield County Fairgrounds, Clearfield, PA
Event Date & Time: Jul 12, 2024, 7:00 PM


Stubhub Link: https://www.stubhub.com/warren-zeiders-clearfield-tickets-7-12-2024/event/153243585/?quantity=2&sect...
Primary Link: https://www.etix.com/ticket/p/67301346/warren-zeiders-clearfield-clearfield-county-fair


Thank you!

 

Reply
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