Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[Mauflores]

Hi Team,

Asking for your assistance in updating the map for this event, i attached an actual map on this request.

Event:Violent Femmes
Venue: Masonic Temple - Detroit
Date:Sat, May 18, 2024, 7:00 PM

Stubhub Link: https://www.stubhub.com/violent-femmes-detroit-tickets-5-18-2024/event/153241216/?quantity=2

Primary Link: https://tix.axs.com/BD0GBwAAAAAGyiRoAQAAAACw%2fv%2f%2f%2fwD%2f%2f%2f%2f%2fC1RoZSBNYXNvbmljAP%2f%2f%2.... 

[Mrpaul]

Duets – Dianne Reeves, Chucho Valdés and Joe Lovano

May 16, 2024, 7:30 pm ET

https://www.stubhub.com/dianne-reeves-new-york-tickets-5-16-2024/event/153457060/?backUrl=%2Fdianne-...

https://www.92ny.org/event/reeves-valdes-and-lovano?utm_source=SFMC&utm_medium=email_order_confirmat...

https://www.92ny.org/_downloads/kaufmann_seatchart.pdf

[aj123]

Hi Team,

Seeking your assistance to update the map and add GA SEATING and GA STANDING sections for below event:

Event Name: Sun Kil Moon
Venue: 3TEN Austin City Limits Live, Austin, TX
Event Date & Time: May 30, 2024, 8:00 PM

Stubhub Link: https://www.stubhub.com/sun-kil-moon-austin-tickets-5-30-2024/event/153012002/?quantity=0
Primary Link: https://www.axs.com/events/529216/sun-kil-moon-tickets

Thank you!

[aj123]

Hi Team,

Seeking your assistance to add a map for below event:

Event Name: Blink 182 Parking
Venue: Delta Center Parking, Salt Lake City, UT
Event Date & Time: Jul 11, 2024, 7:01 PM

Stubhub Link: https://www.stubhub.com/parking-passes-only-blink-182-salt-lake-city-tickets-7-11-2024/event/1524896...
Primary Link: https://www.parkwhiz.com/delta-center-parking-2/blink-182-one-more-time-1380736/

Thank you!

[JONA]

Hi Team,

Kindly add Sections EARLY BIRD and EXPRESS LINE for this event Sullivan King 06/01/2024 to match the map on Primary market with link below for reference:

https://wl.seetickets.us/event/SULLIVAN-KING-El-Paso-TX/590145?afflky=SteveVerdugo

Thanks,
Jona

[mede661]

Zac Brown

7/21

Map WAS right, someone "corrected" it and messed it up NO PIT!!!!!!!!!!!!!!!!! No way this ever should have been chenged, whoever added the pit needs to be fired ...idiot

Zac Brown Band Tickets - Zac Brown Band Concert Tickets and Tour Dates - StubHub

Correct:

Mid-State Fair | Online Ticket Office | Zac Brown Band (evenue.net)

[mariefemadrid]

Hi Team,

Requesting for Stubhub map to be interactive for event below:

Moein

San Jose Center for Performing Arts|San Jose, CA

Sat, Jul 20, 2024, 8:30 PM

https://www.stubhub.com/moein-san-jose-tickets-7-20-2024/event/153383978/?

https://persiantix.com/moein-live-in-concert-san-jose-3/

Thank you!

[timbrelt]

- Parking only CJ Cup Byron Nelson

- May 2-5

- https://thecjcupbyronnelson.org/

- https://thecjcupbyronnelson.org/parking-and-directions/

Also, for selling parking passes Lot 11 is missing from your options.

[timbrelt]

Lot 11 is missing from the options field for me to sell my tickets for Lot 11 parking.  Please add it.

[HBD]

StubHub has the Pit Section for the Sublime with Rome concert on Sunday June 27, 2024 without rows, but they are actually reserved seats. In fact, my dashboard shows the exact tickets I have listed, with the row.

StubHub Listing: https://www.stubhub.com/sublime-with-rome-costa-mesa-tickets-7-27-2024/event/153451489/ 

Venue Page: https://etix.com/ticket/v/32301/pacific-amphitheatre-at-the-oc-fair 

Thank you!