StubHub Community

If your tickets were mailed UPS then nobody can "find" your tickets if UPS is delayed. ... View more

DO NOT take back the tickets.  You will get charged a 100% penalty if you do that.   Often times buyers do not accept right away.  Just confirm that you sent the tickets to the correct email address.  You will get paid regardless of what the buyer does.   Keep all of your Stubhub emails from this sale, including the Ticketmaster one that shows that you transferred the tickets.  Also make sure that you confirm the sale on your sales page, that alerts Stubhub tha tyou have completed the transfer.     ... View more

@nyhiggs22 The 1099K reports Gross Sales.  It is up to the seller to keep track of Gross Sales, Seller Fees, and Cost Of Goods Sold (face value of tickets) to calculate the net income that has to be reported.  If you don't know how to report Stubhub income on your taxes then I can't give you tax advice so you will have to research it out or consult a tax preparer. ... View more

Try calling Stubhub 866-788-2482 or send a message to @TeamStubHub  ... View more

There is a problem for the buyer to get access to tickets transferred to an apple relay email instead of their email address associated with their Stubhub account.  But the problem is the buyer's not yours.  As you were told in another answer here keep all of your sales and transfer documentation and confirm the sale on your sales page.  As long as you used the email address provided on the sale then you will get your payment. ... View more

Meet the new Stubhub.  All of the useful info that sellers had before is gone.   ... View more

@Bigbadtom that Mets rainout game was not made up as it got rescheduled as a single admission doubleheader.     @LarrySinNYC You may have to verify this info with the Mets, but I believe that the Mets would have placed a digital voucher in the account of original purchaser of the tickets which would be your seller.  You can check with the Mets box office on that to confirm.  If that is the case then your game should be deemed a cancelation and Stubhub should be refunding your purchase.  You will have to call Stubhub 866-788-2482 or send a message to @TeamStubHub to get this worked out.  ... View more