StubHub Community

Bigbadtom · yesterday

Hello. I guess my question would be why did you spend the money if you really need the money?

Bob · Tuesday

DO NOT contact your buyer. StubHub does not allow direct contact between buyer and seller. Your sale could be cancelled if you break the rules and if that happens you will pay dearly in penalty fees.

Melpik · Monday

Hi @lizardethics In addition to the great points that @Bigbadtom and @bossfan @Mention if you don't transfer the tickets you will be charged a penalty of 100% of the value of the sale.

bossfan · Monday

You are going to have to call them or send a message to @TeamStubHub. Hopefully they will fix this for you.

bossfan · Monday

Did you use Stubhub for the first time to buy Taylor Swift tickets without bothering to read about the fees that third party resellers charge? Oh you Swifties.

Bigbadtom · Sunday

According to STUBHUB TERMS AND CONDITIONS mobile transfer tickets expire 4 hours before the event. If you are a large volume seller (professional broker) you can sell up to and sometimes beyond the event start time. Most large volume sellers have a staffed office, web site, toll free number, insurance, inventory software to name a few.

Bob · Sunday

There is no way to know for sure if it is the same ticket being re-sold. Unless you buy it and see it after it gets delivered to you, of course.

Bigbadtom · Sunday

Thank you bossfan. In my +\- 20 years of selling on Stubhub I have not encountered anything like this. Again people; please, please, please read Stubhub terms and conditions. If you don’t like them don’t buy and sell. If you are worried you will be ripped off stay away. Educate yourself before you become involved.

Bigbadtom · Sunday

Once again, please, please, please read Stubhub terms and conditions. Had you taken just 2 minutes all of this could have been avoided. All I can do is shake my head in disbelief. Don’t forget the United States Internal Revenue Service.

Melpik · a week ago

@Stephxoxo As @bossfan indicates oyu can resell. Or if oyu bought insurance you could probably file a claim with the insurance company.

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