StubHub Community

bossfan · Monday

Why do you want a refund? - Canceled Show? - Postponed Show? - you are not eligible for a refund if show is in a postponed but not a canceled status - Seller did not deliver valid tickets? Use more words in your next post so that your question can be better answered.

bossfan · 2 weeks ago

Go to your seats. Chances are that an usher won't bother you about it, but if they do tell them what happened and they'll try to relocate you.

bossfan · 2 weeks ago

You can sell to anyone or on any site. It does not need to be Stubhub.

bossfan · 2 weeks ago

I can’t answer all your questions but I can answer that Stubhub will not reimburse travel expenses.

bossfan · 2 weeks ago

If the venue or the event has a poloicy of matching ID to ticket name (usually not the case unless it is a high profile event) then you will not have a problem. Yes you can resell.

jnotafan · 3 weeks ago

I have the same problem and they keep wasting my time telling me the file has to save to the phone in order to transfer. talk about bs.

bossfan · ‎03-21-2024

Were the other 10 tickets PDF instead of Mobile? My guess, which you should confirm with Stubhub, is that you need to accept the Mobile tickets and then list them as Mobile tickets. When they sell you will hvae to transfer the Mobile tickets to the buyer.

bossfan · ‎03-15-2024

Sorry but you can't get a refund or exchange. You will have to buy the tickets that you want and try to resell the unwanted tickets.

ticketnerds · ‎03-05-2024

Please bring this functionality back. It is useful for grouping similar sections at once and setting prices based on that.

Brace · ‎02-25-2024

I think it depends on how cheap. Lets say the seller listed them for $7 instead of $70. That's more than likely a mistake. But if they listed them for $58 instead of $70. They seller could of been looking to just make a sale and get their money back. Stubhub does have the fan protection, but you would be more than likely to get a refund than replacement tickets if this is too good to be true.

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