I received an email a while back that said I was entitled to a +$500 credit to my Stubhub Account from a legal settlement by Wang et al. v. StubHub Inc.. The credit was never posted and now I want to use it? How can I resolve? Sadly, my calls to Stubhub support have been unfruitful. Has anyone else had an issue getting you credit good until Jan 11, 2026?
Here's the letter I received:
You are receiving this email because you filed a claim in connection with a class action settlement in Wang et al. v. StubHub Inc., No. CGC******** (S.F. Sup. Ct.). Now that the deadline has passed for all steps necessary for the settlement to become final, your claim has been approved and a total of $5**.** in credit toward purchases through StubHub has been added to your account.
Your credit is valid for any purchases you make through StubHub without restriction. You can use it on your next order using the StubHub platform. Once you have selected the tickets that you would like to purchase and you have proceeded to the checkout page, simply make sure that the credit is selected. You will have up to three years from the date of this email (i.e., until January 11, 2026) to use the credits however you wish.
If you have any questions, please contact us.
Your StubHub Team
