Are you aware of recent changes to an event? Do you see a discrepancy in the event details we have on-site versus the primary? Let us know about it by commenting below!
To help us address and review the issue as quickly as possible, please make sure to include all of the following details:
We will forward all of this information to our events team who will work to verify the discrepancies and update the site!
Due to the volume of requests, we won't be able to respond to any posts on this board so rest assured, we will escalate it as soon as the request has been submitted here.
*Our events team works in order of event date which can cause delays in resolution but we can assure you they are being worked through as fast as possible.
Please use the Map Errors on Site board for events with an incorrect map rather than posting your event details on this thread directly.
04-17-2023
Event:
Richard Thompson
Boulder Theater | Boulder, CO
Tue, Oct 29, 2024, 8:00 PM
Incorrect event time in Stubhub: 10:00 PM
Correct event time: 8:00 PM
Link to the event on StubHub.com:
https://www.stubhub.com/richard-thompson-boulder-tickets-10-29-2024/event/153721853/
Link to the event from the primary ticket provider:
https://www.axs.com/events/585259/richard-thompson-tickets
Hi Team,
Requesting to change the event time to 8:00pm on Stubhub map for the event below:
Richard Thompson
Boulder Theater|Boulder, CO
Tue, Oct 29, 2024
https://www.stubhub.com/richard-thompson-boulder-tickets-10-29-2024/event/153721853/?quantity=2
https://www.axs.com/events/585259
Thank you!
For Empire of the Sun at the Hollywood Bowl on Sat Nov 23, when trying to list reserved pool tickets, the drop down menu does not allow anyone to select the specific Pool section. I've noticed this for other Hollywood Bowl shows as well. Please fix this. Thank you.
Stubhub Map: https://www.stubhub.com/empire-of-the-sun-los-angeles-tickets-11-23-2024/event/153813469/?quantity=2...
Ticketmaster: https://www.ticketmaster.com/empire-of-the-sun-ask-that-hollywood-california-11-23-2024/event/0B0060...
Hi Team,
Seeking your assistance to change time on stubhub from 8:00pm – 7:00pm for this event below!
Event Name: Zach Bryan
Venue: US Bank Stadium in Minneapolis, MN
Event Date & Time: SAT AUG 24, 2024 - 7:00 PM
Stubhub Link: https://www.stubhub.com/zach-bryan-minneapolis-tickets-8-24-2024/event/152229649/
Primary Link: https://www.axs.com/events/498852/zach-bryan-tickets?q=zach+bryan
Thank you!
Hi Team,
Seeking your assistance to change time from 8:00pm to 7:00pm on stubhub.
Event Name: Zach Bryan
Venue: Moda CenterPortland, OR
Event Date & Time: Nov 26 • 7:00 PM
Stubhub Link: https://www.stubhub.com/zach-bryan-portland-tickets-11-26-2024/event/152229479/
Primary Link: https://www.ticketmaster.com/zach-bryan-portland-oregon-11-26-2024/event/0F005F12BE4B2750
Thank you!
Hi,
Kindly asking for your assistance to correct the map venue for this event below:
Event name: Flatland Cavalry
Event date: 7/24/2024
Link to the event on StubHub: https://www.stubhub.com/flatland-cavalry-driggs-tickets-7-24-2024/event/154063366/
Primary ink: https://www.etix.com/ticket/p/72721223/fair-concert-featuring-the-futurebirds-flatland-cavalry-spons...
- Boiler Room NYC 7/14/2024
- https://www.stubhub.com/boiler-room-brooklyn-tickets-7-14-2024/event/153157964/ AND ALSO https://www.stubhub.com/boiler-room-brooklyn-tickets-7-14-2024/event/153865198/
- https://dice.fm/event/7xao9-boiler-room-new-york-sunday-14th-jul-avant-gardner-new-york-tickets?lng=...
- Timed entry tiers are wrong. StubHub has 9p, 12am and anytime, whereas the original event has 6:30p and anytime. As a matter of fact, the event ends at 11pm, so 12am is straight-up wrong. This also makes it impossible to sell tickets with a 6:30p entry deadline
- Everything else is correct
Hi team,
Kindly asking for your assistance to correct the venue of the event below;
Event name: The Killers
Event date and time: Sun, Sep 15, 2024, 6:30 PM
Link to the event on StubHub: https://www.stubhub.com/the-killers-flushing-tickets-9-15-2024/event/153739117/
Primary link: https://www.axs.com/events/593587/the-killers-tickets
Thank you in advance!
Hi team,
Kindly asking for your assistance to correct the venue for this event below;
Event name: The Killers
Event date and time: Sept.15,2024 at 6:30PM
Link to the event on StubHub: https://www.stubhub.com/the-killers-flushing-tickets-9-15-2024/event/153739117/?priceOption=1%2C197%...
Primary link: https://www.axs.com/events/593587/the-killers-tickets
Thank you in advance!
There should be a 2-Day ticket option (for 10/17/24 & 10/18/24) for the following event (in addition to the single day options that are already listed):
Illenium at SILO in Dallas, TX
https://www.stubhub.com/illenium-dallas-tickets-10-17-2024/event/153799598/?quantity=2
https://www.seetickets.us/event/Illenium-DALLAS-1017-and-1018-and-1019/609104
This is a 3 day event, but 2-day tickets were also sold (for 10/17 AND 10/18) so would just like an option to list 2-day tickets