Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[elness]

Event: Michael Buble

Venue: Golden 1 Center, Sacramento

Date: 9/24/2022

Wrong venue map: https://www.stubhub.com/michael-buble-sacramento-tickets-9-24-2022/event/105266271/

Stubhub map: WRONG!

Correct venue map: https://www.ticketmaster.com/an-evening-with-michael-buble-sacramento-california-09-24-2022/event/1C...Venue map: RIGHT!

This is a serious map error, because it mistakenly represents that Section 2 is at front stage center, but it's actually Section 4 at front stage center, because the stage is extended via a runway towards the FOH mixer. Sections 1 and 2 flank the runway and stage on the left and right.

[fulfillment]

Hello,

Please update the Floor Section. Currently, SH map has Front Orchestra and Rear Orchestra. These sections should be one Floor section only as per tm primary map.

SH Link: https://www.stubhub.com/nurse-blake-tucson-tickets-9-29-2022/event/105262901/
TM Link: https://www.ticketmaster.com/nurse-blake-the-pto-comedy-tour-tucson-arizona-09-29-2022/event/19005C7...

hank you.

[angeldulce18]

Hi Team,

Please update unavailable event map.

Stubhub Link

Lynyrd Skynyrd Tickets - StubHub

Primary Link

https://www.thebige.com/reservations.aspx?pid=2331&iid=2473

[angeldulce18]

Hi Team,

Please update unavailable event map.

Stubhub Link:

NGHTMRE Tickets - StubHub

Primary Link:

NGHTMRE: DRMVRSE TOUR Tickets Nov 26, 2022 Dallas, TX | Ticketmaster

[angeldulce18]

Hi Team,

Please update unavailable event map

Stubhub Link:

Jodeci Tickets - StubHub

Primary Link

https://www.etix.com/ticket/p/5420902/jodeci-fridaynovember-42022-mtpleasant-soaring-eagle-casino-an...

[angeldulce18]

Hi Team,

Please update unavailable event map.

Stubhub Link

https://www.stubhub.com/christopher-cross-mount-pleasant-tickets-10-28-2022/event/150364420/

Primary Link

https://www.etix.com/ticket/p/5699382/christopher-cross-wsg-john-waite-fridayoctober-282022-mtpleasa...

[Quiennie]

Hi Team,

Please update map on Stubhub for this event:

Jay Leno
Saturday, October 08, 2022 8:00 PM CDT
Beau Rivage Theatre — Biloxi, Mississippi

Stubhub Link: https://www.stubhub.com/event/150190207?

Primary Link: https://www.ticketmaster.com/event/1B005CAEBD797AE4


Thanks,

Quiennie

[Mauflores]

Hi Team,

Seeking your assistance for a 3rd follow-up regarding the map for this event: 

Event Name: Taylor Tomlinson

Venue: Clowes Memorial Hall

Event Date & Time:  Dec 16, 2022, 7:00 PM

Stubhub Link: https://www.stubhub.com/taylor-tomlinson-indianapolis-tickets-12-16-2022/event/150231744/?clickref=1...

Primary Link: https://www.ticketmaster.com/event/05005B4600C65765?wt.mc_id=EML_TMNT533880_556246_0[PC_eventImage&e... 

[Lotusjoyce]

No Map on site

please update the Stubhub map into General Admission All ages and General Admission 21+ 

Bad Omens (Moved from Bossanova Ballroom)

Roseland Theater|Portland, OR

Tue, Nov 15, 2022, 6:30 PM

https://event.etix.com/ticket/online/performanceSale.do?performance_id=5586843&method=restoreToken

Thank you

[Vina]

Hi Team,

Kindly please add a map for below event:

Event Name -Testament
Event Date -Oct 01, 2022
Event Time -6:00 PM
Venue -London Music Hall - Ontario|London, ON
Event Link -https://www.ticketmaster.ca/event/10005C99CF94425B?wt.mc_id=EML_TMNT533881_554663_0[PC_eventImage&et_cid=TM_...

Thanks!