StubHub Community

TeamStubHub · ‎12-06-2019

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board.

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response.

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

Vina · ‎10-04-2022

Hi Team,

Kindly please add a map for below event:

Event Name -Puscifer
Event Date -Nov 19, 2022
Event Time - 8:00 PM
Venue -Tulsa Theater|Tulsa, OK
Event Link -https://www.etix.com/ticket/p/8318291/puscifer-tulsa-tulsa-theater?cobrand=TulsaTheater&partner_id=240#_ga=2...
Thanks!

lotus_gaymarie · ‎10-04-2022

Event name: Bad Omens 11/15/22

Issue: NO MAP ON SITE

Link to the event on StubHub.com:

https://www.stubhub.com/bad-omens-portland-tickets-11-15-2022/event/150427290/?quantity=1

Link to the event from the primary ticket provider :

https://event.etix.com/ticket/online/performanceSale.do?performance_id=5586843&method=restoreToken

lotustixmalou · ‎10-04-2022

Hi team,

Please, add Stubhub map for below event, sections are A1, A2, A3, B1, B2, B3, C1, C2 and C3:
Engelbert Humperdinck
Sycuan Casino, El Cajon, CA
January 28, 2023, 6:00 PM

Stubhub link: https://www.stubhub.com/engelbert-humperdinck-el-cajon-tickets-1-28-2023/event/150246325/

Primary ticket provider link: https://sycuancasino.yapsody.com/event/book/726059/31432839

Thanks,

lotus_gaymarie · ‎10-04-2022

Event name: Eric Chou 11/06/22

Link to the event on StubHub.com:

https://www.stubhub.com/eric-chou-san-jose-tickets-11-6-2022/event/150321566/?quantity=0

Link to the event from the primary ticket provider :

https://www.ticketmaster.com/event/1C005CF3B85D2ACD

Incorrect map:

Correct map: Add floor sections 101-106

Vina · ‎10-04-2022

Hi Team,

Kindly please add a map for below event:

Event Name -Chloe Moriondo
Event Date - Oct 22, 2022, 5:30 PM
Event Time -5:30 PM
Venue -Neumos|Seattle, WA
Event Link -https://www.axs.com/events/436228/chloe-moriondo-tickets
Thanks!