Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[ticketmvp]

Blackberry Smoke on 11/17 has an incorrect seating chart on StubHub. The show is taking place in the theater not in the arena.

[ltcnica08]

Hi Team,

Seeking your assistance to add map for below event:

Event Name:  Summer Salt (18+ Event)
Venue: Ophelia's Electric Soapbox|Denver, CO
Event Date & Time: Sat, Dec 17, 2022, 9:00 PM
Stubhub Link: https://www.stubhub.com/summersalt-denver-tickets-12-17-2022/event/150506752/
Primary Link: https://www.ticketmaster.com/event/1E005D3BB94B2111

[lotus_gaymarie]

John Mellencamp 02/11/23

Link to the event from Stubhub:

https://www.stubhub.com/john-mellencamp-jacksonville-tickets-2-11-2023/event/150508474/?quantity=0

Link to the event from the primary ticket provider:

https://www.axs.com/events/450301/john-mellencamp-tickets

NO MAP ON SITE

[lotus_gaymarie]

Sara Evans 12/10/22

Link to the event from Stubhub:

https://www.stubhub.com/sara-evans-florence-tickets-12-10-2022/event/150559045/?quantity=0

Link to the event from the primary ticket provider:

https://www.ticketmaster.com/event/16005D2F2F4E6D5E

NO MAP ON SITE

[lotus_gaymarie]

Nate Bargatze 04/14/23

Link to the event from Stubhub:

https://www.stubhub.com/nate-bargatze-johnson-city-tickets-4-14-2023/event/150586637/?quantity=1

Link to the event from the primary ticket provider:

https://www.etix.com/ticket/p/2268113/nate-bargatzethe-be-funny-tour-johnson-city-freedom-hall-civic...

NO MAP ON SITE

[ltcnica08]

Hi Team,

Seeking your assistance to update right, center, left section for below event. It should be Floor A and Floor B sections. 

Event Name: Rod Wave
Venue: Bojangles Coliseum|Charlotte, NC
Event Date & Time: Wed, Nov 30, 2022, 8:00 PM
Stubhub Link: https://www.stubhub.com/rod-wave-charlotte-tickets-11-30-2022/event/150491744/
Primary Link: https://www.ticketmaster.com/event/2D005D3C6CE611F5

[E5150_Julian]

GA GLXY S and GA LAFC N sections missing

Wrong:

https://www.stubhub.com/la-galaxy-pasadena-tickets-2-25-2023/event/150480817/?showGCP=0&quantity=2&s...

Right: https://tix.axs.com/VGOPOgAAAAC9YYlTAgAAAABd%2fv%2f%2f%2fwD%2f%2f%2f%2f%2fCGxhZ2FsYXh5AP%2f%2f%2f%2f...

[ltcnica08]

Hi Team,

Seeking your assistance to add map for below event:

Event Name: Sara Evans
Venue: Turfway Park|Florence, KY
Event Date & Time: Sat, Dec 10, 2022, 8:00 PM

Stubhub Link: https://www.stubhub.com/sara-evans-florence-tickets-12-10-2022/event/150559045/

Primary Link: https://www.ticketmaster.com/sara-evans-florence-kentucky-12-10-2022/event/16005D2F2F4E6D5E

[ltcnica08]

Hi Team,

Seeking your assistance to add map for below event:

Event Name:  Archers of Loaf
Venue: The Grey Eagle|Asheville, NC
Event Date & Time: Sun, Dec 04, 2022, 8:00 PM
Stubhub Link:  https://www.stubhub.com/archers-of-loaf-asheville-tickets-12-4-2022/event/150311051/
Primary Link: https://www.etix.com/ticket/p/4113144/archers

[lotus_gaymarie]

Pam Tillis 12/29/22

Link to the event from Stubhub:

https://www.stubhub.com/pam-tillis-mount-pleasant-tickets-12-29-2022/event/150550671/?quantity=0

Link to the event from the primary ticket provider:

https://event.etix.com/ticket/online/performanceSale.do?performance_id=3797855&method=restoreToken

NO MAP ON SITE