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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event: Anastasia 2/11/2023 8pm

 

NO MAP ON SITE

 

Link to the event from Stubhub:

https://www.stubhub.com/anastasia-wilmington-tickets-2-11-2023/event/151198329/


Link to the event from the primary ticket provider:

https://tickets.thegrandwilmington.org/7221/7224

Reply
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ltcnica08
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Seeking your assistance to change map into GENERAL ADMISSION for below event:

Event Name:  Doo Wop Project 
Venue: Tropicana Casino - NJ|Atlantic City, NJ
Event Date & Time: Thu, Nov 30, 2023, 3:30 PM
Stubhub Link: https://www.stubhub.com/the-doo-wop-project-atlantic-city-tickets-11-30-2023/event/150479642/
Primary Link: https://www.ticketmaster.com/doo-wop-christmas-starring-the-doo-atlantic-city-new-jersey-11-30-2023/...?

 

 

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angeldulce18
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update unavailable event map on Stubhub.

 

Stubhub Link:

Anastasia Tickets - StubHub

 

Primary Link:

Anastasia | The Grand Opera House (thegrandwilmington.org)

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RmOropesa
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Seeking your assistance to update (GENERAL ADMISSION, LOGE RIGHT, LOGE CENTER, LOGE LEFT, MEZZANINE RIGHT, MEZZANINE CENTER, AND MEZZANINE LEFT)  the event map for the below event:

Event Name: Junior H
Venue: 713 Music Hall|Houston, TX
Event Date & Time: Fri, Jan 27, 2023, 7:45 PM

 

Stubhub Link: https://www.stubhub.com/junior-h-houston-tickets-1-27-2023/event/150471180/?quantity=2

Primary Link: https://concerts.livenation.com/sad-boyz-4-life-tour-2022-houston-texas-09-02-2022/event/3A005CCD9EB...

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standardnine
Zamboni Driver

Re: Map Errors on Site

Hello Team!

 

Map needs to be updated and sectioned for this event. 

 

David Cross

Corona Theatre

Montreal, QCSun, Apr 23, 2023, 8:00 PM

 

StubHub Link: https://www.stubhub.com/david-cross-montreal-tickets-4-23-2023/event/151316490/

 

Reference Link: https://www.ticketmaster.ca/david-cross-montreal-quebec-04-23-2023/event/31005D89C5ED4480

 

Thank you!

 

- Stephanie

 

Reply
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angeldulce18
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update incorrect event map.

 

Stubhub Link:

Engelbert Humperdinck Tickets - StubHub

 

Primary Link:

https://sycuancasino.yapsody.com/event/book/726059/31432839

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angeldulce18
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update unavailable event map.

 

Stubhub Link:

Jann Arden Tickets - StubHub

 

Primary Link:

https://www.kingstongrand.ca/events/tickets/jann-arden-2

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Lotusjoyce
Zamboni Driver

Re: Map Errors on Site

No map on site, please update


Anastasia
Playhouse on Rodney Square | Wilmington, DE
Sat, Feb 11, 2023, 2:00 PM

 

https://www.stubhub.com/anastasia-wilmington-tickets-2-11-2023/event/151198070/

 

https://tickets.thegrandwilmington.org/7221/7226

 

Screenshot 2023-01-17 201540.jpgThank you

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Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Seeking your assistance to update the parking map and add 

ARENA DISCOUNT PARKING LOT section

Event Name: Dallas Mavericks Parking

Venue: American Airlines Center - TX Parking

Event Date & Time: Jan 18, 2023, 6:31 PM to Mar 24, 2023, 7:31 PM

Stubhub Link: https://www.stubhub.com/secure/search?q=American+Airlines+Center&sellSearch=false&gridFilterType=1

Primary Link: https://www.parkwhiz.com/american-airlines-center-parking/

Reply
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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event: Noel Miller 01/19/23 

 

Link to the event from Stubhub:

https://www.stubhub.com/noel-miller-atlanta-tickets-1-19-2023/event/150493139/


Link to the event from the primary ticket provider:

https://www.axs.com/events/450572/noel-miller-tickets

 

Incorrect map on Stubhub:

Capture.JPG

 

Correct map:

Capture1.JPG

Reply
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