Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[roka]

RBD - Foro Sol, Mexico City December 1st.

The section in order to list tickets for sale is not correct and does not allow to list in the correct ("Platinum") section.

Incorrect:

https://www.stubhub.com/rbd-mexico-d-f-tickets-12-1-2023/event/151407176/?quantity=2

Correct:

https://www.ticketmaster.com.mx/rbd-grada-norte-y-sur-mexico-02-12-2023/event/14005E318DA42829

[angeldulce18]

Hi Team,

Please update incorrect event map on Stubhub fro the following event:

Blue OctoberAgora Theatre

Cleveland, OH

Fri, Mar 10, 2023, 8:00 PM

[luv27each]

RBD
October 20, 2023
Wrong seat map https://www.stubhub.com/rbd-los-angeles-tickets-10-20-2023/event/151411703/?quantity=3

Correct seat map https://www.ticketmaster.com/rbd-soy-rebelde-tour-2023-los-angeles-california-10-20-2023/event/0A005...

[mariefe_madrid]

Hi Team,

Requesting to activate the map seat for the event below:

John Mellencamp

Connor Palace Playhouse Square|Cleveland, OH

Fri, May 26, 2023, 8:00 PM

https://www.stubhub.com/john-mellencamp-cleveland-tickets-5-26-2023/event/150564920/

https://www.playhousesquare.org/events/detail/john-mellencamp

Thank you

[motiv]

Floor only shows Floor Reserved - BUT, this concert has Reserved Seats for Stevie Nicks Weds Mar 15 2020 Climate Pledge Arena Seattle - PLEASE CORRECT

When trying to list 1st row floor tickets for sale to this event, no rows and seat numbers come up, ONLY "Floor Reserved" But, this concert DOES HAVE reserved seats on the floor.

Stevie Nicks

Wed Mar 15 2023 7:00 PM
Climate Change Arena Seattle, Washington

Stubhub map

https://www.stubhub.com/stevie-nicks-seattle-tickets-3-15-2023/event/151413668/

Correct Floor map with rows and seats on floor here:

https://www.ticketmaster.com/stevie-nicks-seattle-washington-03-15-2023/event/0F005E344B755BFB

Thank you for your prompt attention to this matter.

[angeldulce18]

Hi Team,

Please update not interactive map for the following event:

John Mellencamp

Connor Palace Playhouse Square

Cleveland, OH

Thu, May 25, 2023, 8:00 PM

Stubhub Link:

John Mellencamp Tickets - StubHub

[lotus_gaymarie]

Event:  AEW Dynamite 3/29/23 

Kindly add sections labels and floor sections.

Link to the event from Stubhub:

https://www.stubhub.com/aew-dynamite-saint-louis-tickets-3-29-2023/event/151367856/

Link to the event from the primary ticket provider:

https://www.ticketmaster.com/event/06005E26A700385E

[Mauflores]

Hi Team,

Seeking your assistance to add the FLOOR map for this event:

Event Name: AEW Dynamite

Venue: Cable Dahmer Arena

Event Date & Time: Wed, Mar 22, 2023, 6:00 PM

Stubhub Link: https://www.stubhub.com/all-elite-wrestling-independence-tickets-3-22-2023/event/151341440/?clickref... 

Primary Link:

[ltcnica08]

Hi Team,

Seeking your assistance to update map for below event; balcony section should appear as GA Balcony 

Event Name: Subtronics
Venue: Masonic Temple - Detroit|Detroit, MI
Event Date & Time: Sat, Mar 11, 2023, 8:15 PM
Stubhub Link: https://www.stubhub.com/subtronics-detroit-tickets-3-11-2023/event/150484125/
Primary Link: https://www.axs.com/events/450478/subtronics-tickets

[angeldulce18]

Hi Team,

Please update unavailable event map. Kindly refer to primary link provided.

Stubhub Link:

https://www.stubhub.com/one-night-of-queen-redding-tickets-3-4-2023/event/150438491/

Pimary Link:

One Night Of Queen Tickets | Redding, CA | Cascade Theatre (etix.com)