StubHub Community

TeamStubHub · ‎12-06-2019

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board.

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response.

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

Lotusjoyce · ‎02-15-2023

No Stubhub map, please update

David Cross (18+ Event)
Fitzgerald Theater | Saint Paul, MN
Fri, May 12, 2023, 8:00 PM.

https://www.stubhub.com/david-cross-saint-paul-tickets-5-12-2023/event/151316191/?quantity=0

https://tix.axs.com/5y8TFAAAAABm%2bfCIAAAAAACv%2fv%2f%2f%2fwD%2f%2f%2f%2f%2fDEZpcnN0IEF2ZW51ZQD%2f%2...

Quiennie · ‎02-15-2023

Hi Team,

Event is General Admission. Please update map on Stubhub for this event:

Stubhub Link: https://www.stubhub.com/epik-high-san-diego-tickets-2-26-2023/event/151292510/?quantity=0&sections=8...

Primary Link: https://www.ticketmaster.com/event/0B005D76E73F1D49

Thanks,

Quiennie

Hi Team,

Quiennie · ‎02-15-2023

Hi Team,

Please update map on Stubhub for this event:

David Cross
Sat 04 Mar 2023 20:00
Vogue Theatre Vancouver, Vancouver, BC

Stubhub Link: https://www.stubhub.com/david-cross-vancouver-tickets-3-4-2023/event/151333037/?quantity=0

Primary Link: https://admitone.com/events/david-cross-vancouver-8599659

Thanks,

Quiennie

JONA · ‎02-16-2023

Hi Team,

Please update Stubhub map for this event Jeff Dunham 03/18/23 to match the map on the primary market with link and photo below for reference:

https://www.ticketmaster.com/event/1B005D5B85AC312E?wt.mc_id=EML_TMNT591688_48979_0[PC_eventImage&et...

Thanks,

Jona

the1975tix · ‎02-16-2023

Iron & Wine: Back to Basics - Part Three
More Info
Thu 30 Mar 2023 20:00
Jefferson Theater, Charlottesville, VA

https://www.stubhub.com/iron-wine-charlottesville-tickets-3-30-2023/event/151324483/

The event has a balcony and what not more like this Eric Johnson event below. I bought a ticket and it's section 302 Row C. Show is sold out on ticketmaster so you can't see the map there.

https://www.stubhub.com/eric-johnson-charlottesville-tickets-9-13-2023/event/151425668

lotus_gaymarie · ‎02-16-2023

Event: The Book Of Mormon 03/22/23 730 PM

Kindly add the missing floor sections.

Link to the event from Stubhub:

https://www.stubhub.com/the-book-of-mormon-london-tickets-3-22-2023/event/151345338/

Link to the event from the primary ticket provider:

https://budweisergardens.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo?ticketCode=GS%3AGLOBAL-LABATT%...

seattlebaseball · ‎02-16-2023

Just tried to list our seats for Seattle Mariners - section PL3, Row 3, seats 9-10. Not listed on the site or map

Thanks

HBD · ‎02-16-2023

Thanks in advance-The map for The Greek Theater, Los Angeles CA for the event "Chicago" (the rock band). Here is the map you posted, one which we can't even list rows, although some have figured that out:

https://www.stubhub.com/chicago-los-angeles-tickets-8-19-2023/event/151469901/?quantity=0

Heres a map for Gypsy Kings, which is correct:

https://www.stubhub.com/gipsy-kings-los-angeles-tickets-8-12-2023/event/151316417/?quantity=0